Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Clay

Mobile,AL

Summary

Dynamic and results-driven professional with a strong background in customer relations and problem-solving, honed at Best Buy. Proven ability to enhance customer satisfaction and streamline operations through analytical thinking and effective documentation management. Recognized for fostering positive relationships and training team members to improve service efficiency.

Overview

7
7
years of professional experience

Work History

Product Flow Specialist

Best Buy
11.2023 - Current
  • Assisted customers in product selection, ensuring optimal satisfaction and informed purchasing decisions.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy and speed during peak hours.
  • Collaborated with team members to create visually appealing merchandise displays, enhancing store aesthetics and customer engagement.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business opportunities.

Customer Service Representative

Jimmy John's
08.2022 - 03.2023
  • Resolved customer inquiries, providing accurate information and solutions to enhance satisfaction.
  • Managed order processing and tracked shipments using CRM systems to ensure timely delivery.
  • Collaborated with team members to improve service efficiency and streamline communication processes.
  • Assisted in training new staff on customer service protocols and system navigation best practices.

Porter

Whataburger
11.2021 - 06.2022
  • Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for customers.
  • Assisted in restocking supplies and inventory management to support operational efficiency.
  • Processed customer requests promptly, enhancing overall service experience during busy hours.
  • Collaborated with team members to uphold health and safety standards throughout the establishment.

Grill Operator

Waffle House
09.2018 - 02.2021
  • Operated and maintained grill equipment to ensure optimal cooking temperatures and food quality.
  • Prepared and cooked a variety of meats and vegetables, adhering to safety and hygiene standards.
  • Monitored inventory levels of grilling supplies, facilitating timely reorders to minimize downtime.
  • Trained new staff on grilling techniques, equipment usage, and safety protocols to enhance team performance.

Education

Bachelor in Music - Music Production And Audio Production

Full Sail University
Winter Park, FL
01-2026

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management

Timeline

Product Flow Specialist

Best Buy
11.2023 - Current

Customer Service Representative

Jimmy John's
08.2022 - 03.2023

Porter

Whataburger
11.2021 - 06.2022

Grill Operator

Waffle House
09.2018 - 02.2021

Bachelor in Music - Music Production And Audio Production

Full Sail University

Similar Profiles

CREATE PROFILE