Austin Crull
Mahomet,Illinois
Summary
Dynamic team trainer with a proven track record at Arby's Restaurant, excelling in staff training and compliance. Enhanced team performance through effective coaching and streamlined inventory control. Recognized for resolving customer complaints and fostering a professional work environment, ensuring high service standards and operational excellence. Strong background in team training and development, ready to elevate team performance. Expertise in creating and delivering effective training programs, fostering collaboration, and adapting to changing needs. Known for reliability, leadership, and results-driven approach. Skilled in communication, instructional design, and performance evaluation.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Team Trainer
Arbys Resturant
09.2023 - Current
- Supervised daily operation to ensure compliance with company policies and procedures
- Assisted in developing training materials to enhance team knowledge and skills.
- Trained new team members on operational standards and safety protocols.
- Assisted in inventory management, tracking stock levels and minimizing discrepancies.
- Resolved customer complaints effectively, maintaining high service standards.
- Streamlined inventory management by conducting regular audits and maintaining accurate records.
- Monitored daily sales reports to identify trends, address potential issues, and capitalize on growth opportunities in realtime.
- Supported onboarding processes for new team members, ensuring smooth integration into operations.
- Cross-trained existing employees to maximize team agility and performance.
- Provided feedback on training effectiveness, contributing to continuous improvement efforts.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
Corn Detasseler
Detasseling
06.2021 - 07.2022
- Adhered to safety protocols while working in diverse weather conditions throughout the detasseling season.
Education
High School Diploma -
Mahomet-Seymour High School
Mahomet, IL 08.2021 - 05.2025
Skills
- Compliance requirements
- Task delegation
- Staff training
- Employee presentations
- New employee training
- Staff scheduling
- Employee coaching
- Punctual and reliable
- Cash handling
- Inventory control
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Gym Workouts
- Backpacking and Hiking
Timeline
Team Trainer
Arbys Resturant
09.2023 - Current
High School Diploma -
Mahomet-Seymour High School
08.2021 - 05.2025
Corn Detasseler
Detasseling
06.2021 - 07.2022
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