Austin Curliss
Cleveland Heights
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
Certification
8
8
years of professional experience
Work History
General Manager
56 Restaurant Group
12.2025 - Current
- Oversaw daily restaurant operations, ensuring exceptional guest experiences and service quality.
- Managed staff scheduling and training, enhancing team performance and operational efficiency.
- Developed and implemented standard operating procedures.
- Analyzed financial reports to identify cost-saving opportunities and drive profitability improvements.
- Assisted in expanding beverage programs to fit a growing clientele.
- Fostered a positive workplace culture, encouraging teamwork and employee development initiatives.
Front of House Manager
56 Restaurant Group
07.2025 - 12.2025
- Supervised daily front-of-house operations to ensure optimal guest experience and service quality.
- Trained and mentored new staff on customer service standards and operational procedures.
- Coordinated reservations and managed seating arrangements to maximize dining efficiency.
- Monitored cleanliness and organization of dining areas, maintaining high hygiene standards.
- Assisted with inventory management, ensuring accurate stock levels for front-of-house supplies.
- Collaborated with kitchen staff to streamline communication and enhance service flow during peak hours.
Bar Manager
Rainbow Kitten Entertainment
10.2020 - 06.2025
- Oversaw daily bar operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented staff training programs, enhancing team performance and efficiency.
- Managed inventory levels, optimizing stock control to minimize waste and improve profitability.
- Established strong vendor relationships, negotiating favorable terms for beverage supplies and equipment.
- Analyzed sales trends to drive promotional strategies and increase revenue streams.
- Coordinated special events, elevating guest experiences through tailored offerings and services.
- Implemented cost-control measures, reducing expenses while maintaining quality standards in service delivery.
- Crafted special drink and cocktail menu items for seasonal offerings.
Assistant Bar Manager
Hotel Kilbourne
05.2018 - 10.2020
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior staff on cocktail preparation and customer service protocols.
- Developed and implemented efficient inventory management procedures to reduce waste.
- Collaborated with kitchen team to create seasonal drink menus that enhanced guest experience.
- Managed cash handling processes, maintaining accuracy in financial transactions and reporting.
- Established vendor relationships for sourcing high-quality ingredients, optimizing cost-effectiveness in procurement.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Supported event planning initiatives by coordinating with clients to accommodate special requests or customizations within budget constraints.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
Education
High School Diploma -
Bellevue High School
Bellevue, OHSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Customer relations
- Staff training/development
- Administrative skills
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Supervised team of 22 staff members.
- Collaborated with team of 3 in the development of new Beverage Program.
Certification
Serv Safe Person In Charge
Timeline
General Manager
56 Restaurant Group
12.2025 - Current
Front of House Manager
56 Restaurant Group
07.2025 - 12.2025
Bar Manager
Rainbow Kitten Entertainment
10.2020 - 06.2025
Assistant Bar Manager
Hotel Kilbourne
05.2018 - 10.2020
High School Diploma -
Bellevue High School