Austin Dawsey
Prosser,WA
Summary
I have established a successful and proven track record at Austin's Lawn Care, excelling in customer relations and relationship building. I have focused on enhanced customer satisfaction through efficient processes and exceptional service, leading to increased repeat business. I am skilled in verbal communication and adept at fostering strong client connections, ensuring long-term loyalty and retention. I am also proficient with the operation and maintenance of all motorized lawn equipment. I am self motivated and hard working.
Overview
3
3
years of professional experience
Work History
Owner/Operator Manager
Austin's Lawn Care
04.2024 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Laborer
Chuckar Cherries
06.2024 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Owner Operator/Manager in Training
Austin's Lawn Care
04.2023 - 10.2023
- Consulted with customers to assess needs and propose optimal solutions.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
Owner Operator/Manager in Training
Austin's Lawn Care
04.2022 - 10.2022
- Established business clients by going door to door with business flyers.
- Purchased a riding lawnmower, push mower, Weedeater and leaf blower.
- Scheduled weekly lawn care with clients.
- Developed a budget for income and expenses
- Conducted monthly followup-feedback with all clients to ensure work quality and customer satisfaction
Education
High School Diploma -
Prosser High School
Prosser, WA06-2026
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Very self motivated
- Proficient in maintaining and repair of all yard maintenance equipment
- Proficient in maintaining and repair of underground sprinkler systems
- Skilled in general yard maintenance and cleanup
Timeline
Laborer
Chuckar Cherries
06.2024 - 08.2024
Owner/Operator Manager
Austin's Lawn Care
04.2024 - 10.2024
Owner Operator/Manager in Training
Austin's Lawn Care
04.2023 - 10.2023
Owner Operator/Manager in Training
Austin's Lawn Care
04.2022 - 10.2022
High School Diploma -
Prosser High School
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