Austin Dluski
Morton,IL
Summary
I am a hardworking Junior at Illinois State who is very experienced in the customer service field where I have worked at over 3 different companies to date. I am an experienced worker and will continue to gain experience towards the end of my college career and the beginning of my working career.
Overview
2
2
years of professional experience
Work History
E-Commerce Associate
Kroger
Morton, IL
06.2023 - Current
- Assisted customers with product selection, ordering and payment processing via phone and email.
- Investigated customer complaints and created solutions to resolve them quickly.
- Troubleshooted any operational or technical issues that arose during online transactions.
Retail Associate
Dixon's Fisheries Inc.
East Peoria, IL
06.2022 - 08.2022
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Resolved customer complaints in a professional manner.
Sales Associate
Blain's Farm & Fleet
Morton, Illinois
06.2021 - 08.2021
- Restocked dog food on shelves, Helped customers with their pet and agriculture needs
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Business Administration Major -
Illinois State University
true05.2025
Diploma -
Morton High School
05.2021
Skills
- Customer Service
- Problem-Solving
- Attention to Detail
- Order Processing
- Inventory Oversight and Adjustment
- Creative Thinking
- Dependable and Responsible
Clubs And Organizations
Became a member of Pi Sigma Epsilon (PSE) during my second semester of my freshman year of college. A business organization on campus that specializes in improving your professional skills, which includes public speaking, interview skills, and how to sell yourself. I held the position of Corporate Workshop Director during my 1st Semester of Sophomore Year. In this position I had to create workshops and presentation that would improve our chapter professionally.
Timeline
E-Commerce Associate
Kroger
06.2023 - Current
Retail Associate
Dixon's Fisheries Inc.
06.2022 - 08.2022
Sales Associate
Blain's Farm & Fleet
06.2021 - 08.2021
Business Administration Major -
Illinois State University
Diploma -
Morton High School