Austin Douglas
Mountain Top,PA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Motorworld Toyota Scion
Wilkes-Barre, PA
01.2020 - 01.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Custodian
Crestwood School District
Mountain Top, PA
03.2018 - 02.2020
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Education
High School Diploma -
Crestwood School District
Mountain Top, PA06-2019
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Sales expertise
- Sales presentations
- Sales closing
- Complex Problem-solving
- Customer retention
- Objection handling
- Account management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved top salesman by completing in person sales trainings with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
Pennsylvania Automotive Sales License
Timeline
Sales Representative
Motorworld Toyota Scion
01.2020 - 01.2024
Custodian
Crestwood School District
03.2018 - 02.2020
High School Diploma -
Crestwood School District