Austin Elden
Hubbard,OR
Summary
- Strong customer service skills in a retail setting
- Enthusiastic contributor and supporter of team goals
- Strong attention to detail
- Proven ability to prioritize and handle multiple tasks in a fast paced environment
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Footwear Floor and Backstock Lead, Footwear Specialist, Teams Sports, Cashier, Ship From Store, Sales Support
Dick's Sporting Goods
Tigard, OR
12.2016 - Current
- Learned about the technology in the shoes and sold to customers.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Identified potential opportunities for increasing sales within the department.
- Participated in team meetings to discuss strategies for improving operations performance.
- Developed an extensive understanding of current trends in the footwear industry.
Product Flow
Nike
Woodburn, OR
08.2018 - 04.2019
- Unload the new product from a truck, then process the new product so it can go out onto the floor.
- Ensured that all equipment was properly stored at end of shift.
Court Monitor, Cashier, Party Host
Sky High Sports
Portland, OR
- Helped participants enjoy activities while ensuring adherence to protocol.
- Monitored court proceedings to ensure a safe and secure environment for all participants.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Portland Community College
Tigard, OR01-2019
Tigard High School
Skills
- Brand Awareness
- Organization
- Stock Replenishment
- Customer Service
- Product Knowledge
- Team Supervision
- Problem-Solving Abilities
- Multitasking
Volunteer Experience
- TEAM - Together Everyone Achieves More - 501c3, Concession Worker
- Baseball camp, Youth Baseball Helper
- Outdoor school, Counselor
Timeline
Product Flow
Nike
08.2018 - 04.2019
Footwear Floor and Backstock Lead, Footwear Specialist, Teams Sports, Cashier, Ship From Store, Sales Support
Dick's Sporting Goods
12.2016 - Current
Court Monitor, Cashier, Party Host
Sky High Sports
Portland Community College
Tigard High School