Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Austin Elliott

Canton

Summary

Detail-oriented leader with a B.S. in Computer Science and a strong background in optimizing workflows, leading teams, and implementing custom technical solutions. Demonstrated success in overseeing daily operations while fostering high performance and accountability. Adept at balancing operational efficiency with quality assurance and delivering consistent results. Recognized for excellent communication and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Operations Manager

Avenue Computers
Romulus
09.2022 - Current
  • Supervise daily operations and manage a team of 10+ employees to ensure efficient workflow and productivity across all departments
  • Serve as primary operations contact, addressing staffing needs, resource allocation, and conflict resolution to ensure uninterrupted business operations
  • Collaborate with all departments to maintain high standards of order accuracy and returns prevention
  • Implement and improve operational workflows to reduce errors, improve turnaround time, and maintain high team accountability
  • Oversee quality control by auditing each unit for cosmetic and functional defects prior to packaging
  • Implemented a custom inventory system using Google Sheets and Apps Script

Editor in Chief

The Eastern Echo
Ypsilanti
10.2018 - 04.2022
  • Oversaw day-to-day operations of The Echo, managing a team of 15 editors and 35+ staff including writers, designers, and photographers
  • Planned weekly editorial content, coordinated assignments, and facilitated productive weekly staff meetings
  • Led recruitment, hiring, and onboarding processes for section editors and general staff

Team Member

AMC Theatres
Fort Gratiot
05.2016 - 08.2022
  • Provided excellent customer service by performing a variety of duties including cashiering, food preparation, cleaning theatres, and assisting and directing guests to ensure a smooth and enjoyable experience.

Education

B.S. - Computer Science

Eastern Michigan University
Ypsilanti, MI
05.2022

Skills

  • Personnel management
  • Project management
  • Written and verbal communication
  • Quality control

References

References available upon request.

Timeline

Operations Manager

Avenue Computers
09.2022 - Current

Editor in Chief

The Eastern Echo
10.2018 - 04.2022

Team Member

AMC Theatres
05.2016 - 08.2022

B.S. - Computer Science

Eastern Michigan University