Austin Ellis
Independence,Missouri
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Installation Technician
Bankers Security Safe & Vault
01.2019 - 01.2024
- Conducted preventive maintenance checks to ensure all system components were functioning properly
- Identified defective parts or components within a system and replaced them as needed
- Prepared, covered and cleaned workspaces prior to and after installations
- Worked with customers to determine optimal systems and equipment to meet needs
- Provided technical support for customers on the use of installed equipment and related applications
- Operated hoists, lifts and forklifts to place equipment into position
- Conferred with customers to determine nature of problems or explain repairs
- Troubleshot complex mechanical problems and identified solutions to restore operations
- Welded, brazed or soldered electrical connections.
- Generated quality referrals or sales leads.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
Education
BUSINESS ADMINISTRATION -
Northwest Missouri State University
Maryville, MOBUSINESS ADMINISTRATION -
University of Central Missouri
Warrensburg, MOSkills
- Customer Service
- Issue Resolution
- Project Management
- Work Inspection
- Maintenance and Repair
- Assembly and Installation
- Worksite Safety
- Basic Carpentry
- MIG Welding
- Power Tools
- Excellent Communication
Accomplishments
2016 DII National Football Champion
Certification
- OSHA 10 hour
- First Aid/CPR/AED/Tourniquet
Affiliations
- Collegiate Football Player
Timeline
Installation Technician
Bankers Security Safe & Vault
01.2019 - 01.2024
BUSINESS ADMINISTRATION -
Northwest Missouri State University
BUSINESS ADMINISTRATION -
University of Central Missouri
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