Austin Ellis
Rexburg,ID
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Compassionate missionary with solid background in faith-based community work. Possess strong leadership skills, cultural sensitivity and language proficiency that facilitated effective communication across diverse communities. Known for ability to build relationships, implement programs and respond to crises successfully. Past roles demonstrate positive impact on lives of individuals and communities served.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Missionary
The Church Of Jesus Christ Of Latter-day Saints
Layton, UT
09.2023 - 09.2025
Sales Associate
General Nutrition Center, GNC
Layton, UT
06.2023 - 08.2023
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- Assisted customers in locating merchandise and provided product information.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized and visually appealing product displays on the sales floor.
- Handled customer inquiries and resolved issues promptly and courteously.
- Collaborated with team members to achieve daily sales goals and maintain stock levels.
- Participated in regular training sessions to enhance product knowledge and sales techniques.
- Ensured cleanliness and safety standards were upheld throughout the store environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
Sales Associate
Big 5 Sporting Goods
Layton, Utah
08.2022 - 08.2023
- Assisted customers in locating merchandise and provided product information.
- Maintained organized and visually appealing product displays on the sales floor.
- Ensured cleanliness and safety standards were upheld throughout the store
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Demonstrated product features and benefits for customers' needs.
Door-to-Door Sales Representative
Aptive Environmental
Providence, RI
06.2022 - 07.2022
- Engaged customers through door-to-door outreach in targeted neighborhoods.
- Promoted pest control services and provided product information to potential clients.
- Demonstrated product effectiveness by conducting live demonstrations and presentations.
- Collaborated with team members to strategize effective sales approaches and techniques.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Greeted customers at their door and introduced myself.
- Demonstrated how to use the product and its features.
- Collaborated with team to develop effective, winning sales strategies.
- Explained products and prices to customers, demonstrating use of products.
- Studied geographic areas to identify potential buyers and increase door-to-door sales.
Cashier
Boondocks Food And Fun
Kaysville, Utah
07.2021 - 02.2022
- Operated cash register efficiently during peak service hours.
- Assisted customers with product inquiries and selections.
- Handled cash, credit, and gift card transactions securely.
- Collaborated with team members to ensure smooth operations.
- Provided friendly and attentive customer service consistently.
- Resolved customer complaints effectively to enhance satisfaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed sales transactions to prevent long customer wait times.
Education
Layton High School
Layton, UtahSome College (No Degree) - General Studies
BYU-Idaho
Rexburg, IDSkills
- Customer service
- Sales techniques
- Product knowledge
Timeline
Missionary
The Church Of Jesus Christ Of Latter-day Saints
09.2023 - 09.2025
Sales Associate
General Nutrition Center, GNC
06.2023 - 08.2023
Sales Associate
Big 5 Sporting Goods
08.2022 - 08.2023
Door-to-Door Sales Representative
Aptive Environmental
06.2022 - 07.2022
Cashier
Boondocks Food And Fun
07.2021 - 02.2022
Layton High School
Some College (No Degree) - General Studies
BYU-Idaho