Austin Emery
Centralia,WA
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
3
3
years of professional experience
Work History
Team Lead
Walmart
Centralia, WA
04.2019 - 01.2022
- Ran my own team of 7 associates.
- Did hiring/interviewing along with terminations and disciplinary actions.
- Strong customer service, answering phone calls and helping customers in the floor.
- Unloading trucks with a forklift and receiving the truck in the system.
- Simple planning for the day and laying out a plan for the team to execute the work we needed done for that day.
- Trained new associates on store procedures and customer service standards.
- Monitored inventory levels and assisted in restocking merchandise as needed.
- Conducted team meetings to discuss goals, feedback, and performance improvements.
- Implemented safety protocols to maintain a secure work environment for staff.
- Delegated tasks appropriately according to individual skill sets.
- Coordinated with management to discover process efficiencies and refine operations.
Skills
- Team management
- Employee training
- Inventory management
- Forklift operation
Timeline
Team Lead
Walmart
04.2019 - 01.2022