Austin Engel
Jacksonville,FL
Summary
Personable and dependable with knack for problem-solving and proactive approach to security. Well-versed in basic security protocols and surveillance systems, including conducting routine inspections and monitoring for theft or fraud. Committed to ensuring safe and secure environment for customers and employees.
Overview
4
4
years of professional experience
Work History
Asset Protection Specialist
Home Depot
Jacksonville, FL
06.2025 - Current
- Conducted regular audits to identify and mitigate potential theft and safety risks.
- Implemented loss prevention strategies resulting in decreased inventory shrinkage rates.
- Conducted thorough investigations into suspected cases of internal theft, leading to the resolution of multiple incidents.
- Collaborated with store management to develop and refine asset protection policies.
- Trained new staff on security procedures and emergency response protocols.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
Assets Protection Specialist
Target
Jacksonville, FL
03.2024 - Current
- Provided expert guidance on best practices for securing valuable items during special events or promotions, minimizing risks associated with increased foot traffic or high-value products being showcased.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Maintained a professional demeanor when interacting with customers, employees, and law enforcement officials during investigations or incidents.
- Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
- Partnered with local law enforcement agencies to address external theft and promote a secure shopping environment for customers.
- Led physical security and safety culture through training and by promoting safe and secure standards.
- Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
- Wrote reports outlining activities and results.
Target Security Specialist
Target
Jacksonville, FL
04.2023 - 03.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
Electronics Sales Associate
Target
Jacksonville, FL
11.2022 - 04.2023
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
High School Diploma -
Florida Virtual High School
Jacksonville, FL06-2015
Skills
- Internal audits
- Effective time management
- Accurate data entry
- Conflict resolution strategies
- Strong verbal and non-verbal communication
- Investigative techniques
- Crisis resolution strategies
- Experienced problem solver
- Professional development
- Asset protection management
- Surveillance systems management
- Detail-oriented
- Efficient Reporting and Documentation
- Experienced with Microsoft Office applications
Accomplishments
- Responsible for the safety and security of over 100+ team members and guests at any given time.
- Made a 91% increase in apprehensions over 10 months.
- Promoted a culture of safety that created a near incident free environment for team members and guests.
- Recognized as the top performing Target Security Specialist in Northeast Florida.
- Directly responsible for preventing over $50,000 in loss.
Timeline
Asset Protection Specialist
Home Depot
06.2025 - Current
Assets Protection Specialist
Target
03.2024 - Current
Target Security Specialist
Target
04.2023 - 03.2024
Electronics Sales Associate
Target
11.2022 - 04.2023
High School Diploma -
Florida Virtual High School