Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Waitstaff Server
Herraduras
12.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bartender Trainer
Auntie Pastas
04.2021 - 08.2024
Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
Business Administrative Intern
Stephen F. Austin State University
09.2023 - 12.2023
Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
Answered incoming phone calls pleasantly directed calls to appropriate personnel.
Assisted in the preparation of monthly reports, enabling department leaders to make informed decisions based on accurate data analysis.
Secured necessary permits and licenses for outdoor events, ensuring compliance with local regulations.
Enhanced user experience by optimizing website layouts and navigation features.
Social Media Marketing Intern
Zales Corporation-Gordons Jewelers
01.2023 - 05.2023
Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
Increased brand visibility by crafting and implementing creative social media campaigns.
Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
Designed and presented social media campaign ideas.
Eccomerce Lead
Wal-Mart
01.2020 - 01.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Trained employees on correct procedures and assigned duties.