Austin Fiveash
Tolar,TX
Summary
Energetic and engaging handyman and freelancer with experience in multiple backgrounds of work including mechanics, factory positions, customer service, food industry, automotive service and more. Looking to advance my education and experience in new fields.
Overview
8
8
years of professional experience
Work History
Management Team
Tractor Supply Co.
11.2019 - 11.2024
- Job responsibilities throughout all the listed jobs include but are not limited to: Cash register operations, money handling, customer care and concern, manual labor such as lifting, moving and lugging boxes and parts between 30 – 80 pounds on a daily basis, forklift operation, big purchase procedures, basic maintenance on house hold appliances, and basic contractor skills
Assistant Manager
Dollar General
05.2019 - 10.2022
- Job responsibilities throughout all the listed jobs include but are not limited to: Cash register operations, money handling, customer care and concern, manual labor such as lifting, moving and lugging boxes and parts between 30 – 80 pounds on a daily basis, forklift operation, big purchase procedures, basic maintenance on house hold appliances, and basic contractor skills
- Reviewed completed work to verify consistency, quality, and conformance.
- Ensured compliance with safety regulations and company policies.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed a system for tracking inventory and ordering supplies as needed.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Collaborated with management on developing strategic plans for achieving business goals.
- Resolved conflicts between team members in an effective manner.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated regularly with customers to gain insights into their needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Maintenance
Creekside Townhomes
02.2017 - 05.2019
- Job responsibilities throughout all the listed jobs include but are not limited to: Cash register operations, money handling, customer care and concern, manual labor such as lifting, moving and lugging boxes and parts between 30 – 80 pounds on a daily basis, forklift operation, big purchase procedures, basic maintenance on house hold appliances, and basic contractor skills
- Ensured proper maintenance of all equipment by performing preventative maintenance tasks as required.
- Tacked maintenance actions and completed records.
- Performed necessary maintenance on company vehicles.
- Completed routine maintenance and repair.
- Implemented preventive maintenance measures as necessary.
- Scheduled maintenance activities according to established preventive maintenance schedules.
Carhop Server
Sonic
Harrison, AR
05.2016 - 02.2017
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Maintained a safe environment by following health and safety guidelines.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained cleanliness and organization in the work area, ensuring a hygienic environment.
- Provided menu recommendations and answered customer inquiries with knowledge.
- Managed multiple orders simultaneously, optimizing delivery time and customer satisfaction.
- Took orders, prepared foods and processed payments in full-service establishment.
- Kept work areas clean and organized throughout shift.
Education
High School -
Harrison High School
Harrison, Arkansas05-2016
Skills
- Money Handling
- Mathematics
- Customer Relations and Care
- Phone Etiquette
- Basic Maintenance
- Driving
- Hauling
- Conflict Resolution
- Forklift Operations
- Warehouse Operations
- Stocking, prepping,
- Receiving unloading
- Stocking
Roles And Responsibilities
- Cash register operations
- Money handling
- Customer care and concern
- Manual labor such as lifting, moving and lugging boxes and parts between 30 – 80 pounds on a daily basis
- Forklift operation
- Big purchase procedures
- Basic maintenance on household appliances
- Basic contractor skills
Leadership Experience
Offered management positions at both jobs due to hard work and devotion to the job. Maintained that management position by implementing new ideas and bringing coworkers together to ensure a safe and sustainable work environment.
Communication Skills
Held in high regards by coworkers without any hesitation to help when asked, go above and beyond to complete tasks at hand that need to be done as well as making sure to maintain top standards of workmanship.
Timeline
Management Team
Tractor Supply Co.
11.2019 - 11.2024
Assistant Manager
Dollar General
05.2019 - 10.2022
Maintenance
Creekside Townhomes
02.2017 - 05.2019
Carhop Server
Sonic
05.2016 - 02.2017
High School -
Harrison High School