Austin FontaIne
Rochester
Summary
Results driven advisor with strong analytical thinking and problem-solving skills. Expertise in enhancing customer satisfaction through effective communication and upselling strategies, contributing to revenue growth.
Overview
3
3
years of professional experience
Work History
Advisor
Delta Sonic Car Wash Systems
11.2023 - Current
- Advised customers on service options and promotions, enhancing customer satisfaction.
- Assisted in training new team members, fostering a collaborative work environment.
- Implemented feedback mechanisms to gather customer insights and improve service quality.
- Developed strategies for upselling additional services, contributing to increased revenue streams.
Education
High School Diploma -
West Irondequoit High School
Rochester, NY06-2024
Bachelor of Science -
Suny Geneseo
Geneseo, NY05-2030
Skills
- Analytical thinking
- Time management
- Critical thinking
- Written communication
- Relationship building
- Problem-solving
- Decision-making
- Active listening
- Product knowledge
- Sales strategy
- Organizational skills
Timeline
Advisor
Delta Sonic Car Wash Systems
11.2023 - Current
Bachelor of Science -
Suny Geneseo
High School Diploma -
West Irondequoit High School