Austin Foster
Avon Park,FL
Summary
Seasoned Information Technology Manager knowledgeable about infrastructure, security, and operations management. Proactive and decisive leader with 12 years of related experience.
Overview
13
13
years of professional experience
Work History
IT Supervisor
Highlands County Department of Health
03.2020 - Current
- I started off working at this job that had no tech support for two months. I quickly was able to get things back under control by bringing systems up to date. This improved the quality of experience for our healthcare providers and workers. I personally oversaw upgrading the entire phone system for the county.
HCA Zone Technical Analyst
Highlands Regional Medical Center
Sebring, FL
07.2016 - 03.2020
- While I’ve only been at the facility for a 1.5 years I’ve managed to become the lead technical analyst in our department. I’ve established strong working relationships with physicians, leaders, and staff at our facility and often receive personal requests from the facility for me to be assigned to their ticket. If my manager needed to escalate a problem he usually tagged me in. More recently I’ve been able to get involved in managing some IT projects. A recent example is when I was tasked with the responsibility of developing a plan to upgrade our eight offsite clinics to meet EMR requirements.
Network Administrator
Hardee County School Board
Wauchula, FL
08.2010 - 07.2016
- I started working part-time here while in school. I learned the basics of IT and very quickly worked my way up the ladder. Not too long after working here I was managing entire school sites, projects, and teams of people to complete our goals. This included planning ahead and preparing for any potential issues.
Education
Vocational Degree in Computer Science -
South Florida State College
05.2012
Skills
- Team Collaboration
- Technical Troubleshooting
- Documentation and Reporting\
- Project Planning
- Equipment Procurement
- User Support
- Staff Hiring
- Project Leadership
- User Training
- Application Installation
- Hardware Installation
- Troubleshooting and Diagnostics
- Technical Documentation
- Help Desk Support
- Customer Service
Timeline
IT Supervisor
Highlands County Department of Health
03.2020 - Current
HCA Zone Technical Analyst
Highlands Regional Medical Center
07.2016 - 03.2020
Network Administrator
Hardee County School Board
08.2010 - 07.2016
Vocational Degree in Computer Science -
South Florida State College