Robert Leonard
Marion,MT
Summary
Proven and empathetic IT Leader with extensive experience in senior level network and windows server administration. I have a Strong Cyber Security skill portfolio and history as well as extensive office 355 administration experience. Through different positions I have learned excellent customer service skills and have worked hard to provide above and beyond service for every internal and external customer.
Overview
12
12
years of professional experience
Work History
IT Supervisor
Mann Mortgage
02.2016 - Current
- Ensure positive customer experience for all internal and external customers
- Managing IT personnel
- Head of Cyber Security
- Escalation point for service desk members
- Advanced Infrastructure and Systems administration
- Advanced Project planning.
Lead Network/security engineer
The Computer place
10.2014 - 02.2016
- Project Management
- Lead Engineer
- Advanced Network troubleshooting
- End user computer support
- Emergency network response
- Network security maintenance and implementation
- Advanced Server maintenance and installation
- Apple certified Technician.
IT Facilitator / Lead
School district 5
07.2012 - 10.2014
- Project/team management/team leader
- Exchange/Active directory management
- Advanced Network administration
- Linux Administration
- Wireless Infrastructure team leader
- Helpdesk administrator
- Windows server administration
- Database administration.
Education
Bachelors in Cybersecurity and Bachelors in Software development -
SNHU
06.2016
AAS Cisco network admin -
YVCC
06.2010
Skills
- Extensive experience configuring and maintaining advanced Cyber Security programs and initiatives
- Team leadership with an empathetic and straight talk approach
- Advanced project management
- Extensive Windows Server and Network Administration
- IT Asset Management
- Information Security Policies
- Incident Management
- Network Administration
- Cybersecurity best practices
- Disaster Recovery Planning
- Team Collaboration
- Project Leadership
Timeline
IT Supervisor
Mann Mortgage
02.2016 - Current
Lead Network/security engineer
The Computer place
10.2014 - 02.2016
IT Facilitator / Lead
School district 5
07.2012 - 10.2014
Bachelors in Cybersecurity and Bachelors in Software development -
SNHU
AAS Cisco network admin -
YVCC
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