Austin Freund
San Antonio,TX
Summary
Dynamic and results-driven professional with extensive experience in the Army and Marine Corps, demonstrating exceptional team leadership and risk assessment skills. Proven track record in effective communication and problem-solving, enhancing operational efficiency and safety. Proficient in report writing, intelligence analysis, team collaboration, and committed to achieving excellence in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Infantryman
Army National Guard
10.2014 - 03.2025
- Led several patrols, designated coverage areas, and evaluated terrain for defensive use.
- Led several basic reconnaissance operations and reported enemy movements to commanding officers.
- Kept current on mission objectives by researching intelligence targets to understand their significance in a geopolitical context.
- Led weapons and fire teams during infantry-dismounted live-fire battle drills and situational training exercises.
- Utilized individual portable UASs such as the RQ-11 Raven and the RQ-28.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
Front Desk/Gym Equipment Receptionist
The Citadel
08.2024 - 12.2024
- Managed the ordering and inventory of gym supplies and ensured timely delivery of necessary items.
- Created and maintained a database of member information, reducing data entry errors and improving communication with members.
- Provided administrative support to the gym manager, including scheduling meetings and maintaining records, resulting in improved organization and efficiency of daily operations.
- Issued out gear and equipment as needed to gym users and kept an accurate inventory of items required for the gym and intramural sports.
- Confirmed appointments, communicated with clients, and updated client records.
- Tracked important information in Excel spreadsheets and ran reports or generated graphs using data.
- Inventoried gym items worth approximately $250,000.
Firearm Sales Specialist
Shepherd Tactical
06.2022 - 03.2024
- Built rapport with customers with excellent communication, patience, and assessment of customer requirements.
- Researched new products, decided on products conducive to customer's needs, and compiled higher-end sales.
- After completing sales, followed up with customers to assess satisfaction and resolve technical or service concerns.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable, long-term assistance.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Sold multiple firearms and items worth $5,000 or more.
Firearm Specialist
Marine Corps Community Services
03.2022 - 06.2022
- Understood that firearm sales require tact due to diverse reasons for the purchase, enhanced emotional intelligence by adding empathy to subject matter expertise.
- Encountered situations requiring on-the-spot problem-solving, such as addressing concerns about product features, resolving conflicts, or troubleshooting technical issues.
- Effective communication to understand customer needs, answer questions, and provide appropriate recommendations.
- Coordinated sales strategies, delegated tasks effectively, or provided guidance and support to less experienced team members.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Worked cash registers with $1,000 or more.
Combat Engineer
United States Marine Corps
12.2017 - 03.2022
- Directed logistical training procedures per military regulations on a battalion and regimental level.
- Created training operations according to standard procedures and orders on a battalion and regimental level.
- Operated heavy equipment, tools, and explosives to prepare roads, runways, and bunkers.
- Worked with Marine Corps and foreign leadership to identify, plan, align, and address training needs.
- Evaluated the success of training programs and recommended improvements to upper management to enhance effectiveness.
- Used active problem-solving and leadership skills to alleviate issues efficiently with minimal supervision.
- Placed explosives and performed mine-sweeping activities on land.
- Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
- Maintained 100% accountability of assigned equipment worth more than $50,000.
Armed Security Guard
Triple Canopy
10.2016 - 06.2017
- Completed the contract as an assistant team leader, charged with caring for 10+ people
- Responded quickly to incidents and assessed active situations for security concerns
- Provided basic first aid and CPR to individuals in need of medical care until the arrival of emergency medical personnel
- Gathered information, identified and implemented security resolutions, planned follow-ups, and logged and filed incident reports to manage complaints successfully while working with Mossad/military counterparts
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
- Completed full building and grounds patrols every three hours to spot and investigate concerns.
Education
Bachelor of Arts - Intelligence and Security Studies
The Citadel, Military College of South Carolina
Charleston, SC12.2024
Skills
- Team leadership
- Assessing risks
- Teamwork and loyalty
- First aid proficiency
- Demolitions expertise
- Research and analysis
- Verbal, interpersonal, and written communication
- Report writing
- Team player
- Counter-terrorism strategies
- Defensive tactics
- Hostile environment training
Accomplishments
- Supervised team of nine or more staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved passing grade by completing Commanding General's Inspection with accuracy and efficiency.
- Collaborated with team of students in the intelligence field in the development of The Crescent and Spear Society.
Coursework Highlights
- China's Military Ambitions & Future Capabilities
- Deception Operations
- Homeland Security
- Intelligence Collections Systems and Programs
- Intelligence in Peacekeeping and Military Operations
- Modern Middle Eastern History
- Principles and Practicalities of Cyber Security
- Advanced Analytics
Awards
- Nomination to The National Society of Leadership and Success, 2023-2024, Received two nominations to the NSLS due to school involvement and performance.
- Meritorious Mast, 2021, Exemplary performance as S-3 NCO and Range Coach due to the precise planning and execution of a regimental range to explore and orient Marines and Sailors to the new Marine Corps Annual Rifle Qualification (ARQ) range requirements. Led 100+ Marines to carry out a week-long range to see how to succeed on the new qualification range. Gave a battalion and regimental level after action report that was implemented across the regiment and later across the 2nd Marine Logistics Group.
- Certificate of Commendation, 2019, Exemplary Performance while serving as a Combat Cargo Specialist during the embarkation of over 140 pieces of equipment and was instrumental in the safe and successful offload of 156 Marines and Sailors as well as 18 tons of equipment in an extremely tight timeline.
Clearances
- Department of Defense, Secret, Active, Renewed May 2022
- Department of Defense, Top Secret, Pending
Languages
English
Native or Bilingual
Spanish
Elementary
French
Limited Working
German
Elementary
Timeline
Front Desk/Gym Equipment Receptionist
The Citadel
08.2024 - 12.2024
Firearm Sales Specialist
Shepherd Tactical
06.2022 - 03.2024
Firearm Specialist
Marine Corps Community Services
03.2022 - 06.2022
Combat Engineer
United States Marine Corps
12.2017 - 03.2022
Armed Security Guard
Triple Canopy
10.2016 - 06.2017
Infantryman
Army National Guard
10.2014 - 03.2025
Bachelor of Arts - Intelligence and Security Studies
The Citadel, Military College of South Carolina
Similar Profiles
Isaiah MillerIsaiah Miller
Supply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard ArmorySupply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard Armory
Amelie ZuzoloAmelie Zuzolo
Honor Guard at Army National Guard Honor GuardHonor Guard at Army National Guard Honor Guard
Cole HeffnerCole Heffner
Intelligence Analyst at U.S. Army, Army National Guard, 28 IDIntelligence Analyst at U.S. Army, Army National Guard, 28 ID
Christopher GonzalesChristopher Gonzales
Financial Management Specialist at US Army/ Texas Army National GuardFinancial Management Specialist at US Army/ Texas Army National Guard
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution