Summary
Overview
Work History
Education
Skills
Timeline
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Austin Garrett

North Salem,UT

Summary

Dynamic General Manager with a proven track record at Blackhouse Vapor Company, driving business growth through strategic operations management and strong vendor relationships. Skilled in leadership and problem resolution, I fostered a collaborative culture that enhanced employee engagement and loyalty, achieving significant sales increases while maintaining operational excellence.


Overview

16
16
years of professional experience

Work History

General Manager

Blackhouse Vapor Company
01.2016 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Upheld company policies and implemented standards fairly.

General Manager of Operations

Urban Vapor
07.2015 - 12.2016
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Assistant Manager

Robintinos
05.2009 - 09.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

04.2013 - 05.2013

More of grunt work.

R

Education

High School Diploma -

Bountiful High School
Bountiful
05-2011

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Efficient multi-tasker
  • Staff management
  • Inventory control
  • Goal setting
  • Employee scheduling
  • Vendor relationships
  • Business development

Timeline

General Manager

Blackhouse Vapor Company
01.2016 - Current

General Manager of Operations

Urban Vapor
07.2015 - 12.2016

04.2013 - 05.2013

Assistant Manager

Robintinos
05.2009 - 09.2015

High School Diploma -

Bountiful High School
Austin Garrett