Austin Gehring
Oakridge,OR
Summary
Adept at critical thinking and customer service, I spearheaded initiatives at Safeway that boosted customer satisfaction through seamless order fulfillment. My integrity and proactive approach in roles from Public Safety Officer to E-Commerce Manager have consistently enhanced team performance and safety, showcasing my ability to achieve results and exceed goals.
Overview
7
7
years of professional experience
Work History
Public Safety Officer
Mount Mercy University
07.2022 - 07.2023
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot or by vehicle.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
E-Commerce Manager
Safeway
08.2021 - 02.2022
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Supervised a team of e-commerce specialists, providing guidance and performance feedback to foster professional development.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Military Police Officer
Department Of Defence
11.2017 - 06.2021
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
Shipping and Receiving Lead
The Print Button
07.2016 - 10.2017
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Pulled, verified, and packaged items for shipment.
- Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
Education
Specialist In Psychology - Psychology
University of Phoenix
Tempe, AZSpecialist In Psychology - Psychology
Lane Community College
Eugene, ORSkills
- First Aid Certified
- Report Preparation
- Integrity and ethics
- Critical Thinking
Timeline
Public Safety Officer
Mount Mercy University
07.2022 - 07.2023
E-Commerce Manager
Safeway
08.2021 - 02.2022
Military Police Officer
Department Of Defence
11.2017 - 06.2021
Shipping and Receiving Lead
The Print Button
07.2016 - 10.2017
Specialist In Psychology - Psychology
University of Phoenix
Specialist In Psychology - Psychology
Lane Community College