Austin Gibson
Scottsdale,AZ
Summary
Dedicated Financial Planning student at Arizona State University with a strong foundation in financial operations and customer service. Proven expertise in account management, risk assessment, and enhancing client satisfaction. Eager to leverage strong analytical skills and financial product knowledge to contribute effectively in the finance sector.
Overview
3
3
years of professional experience
Work History
Universal Banker
Stearns Bank
Scottsdale, AZ
06.2024 - Current
- Received incoming wires from other financial institutions into customer accounts, and processed outgoing wires using Fiserv systems.
- Advised customers on bank products, services and financial planning options.
- Answered telephone inquiries regarding account balances, fees or general information.
Teller
Horizon Bank
East Lansing, MI
04.2023 - 05.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services using Fiserv systems
- Performed special services for customers, ordering bank cards and checks.
- Verified customers' identification to ensure compliance with laws and regulations.
Teaching Assistant
Building Child and Family Initiatives (BCFI)
Lansing, MI
07.2022 - 07.2022
- Instructed students individually or in groups to reinforce learning concepts.
- Facilitated small group learning activities to reinforce lesson objectives.
- Provided one-on-one support to students requiring additional assistance.
Education
Bachelor of Arts - Financial Planning
Arizona State University
Tempe, AZ05-2026
Skills
- Financial analysis
- Regulatory compliance
- Customer service
- Risk mitigation
- Team collaboration
- Attention to detail
- Professional ethics
- Problem solving
Accomplishments
- Junior Achievement - Represented Horizon Bank in Junior Achievement programs, educating students on financial literacy, budgeting, and career readiness. Delivered classroom presentations and facilitated interactive activities to help kids grades 7-12 understand banking, money management, and economic principles. Strengthened public speaking and community engagement skills while supporting the bank’s outreach and CRA initiatives.
Timeline
Universal Banker
Stearns Bank
06.2024 - Current
Teller
Horizon Bank
04.2023 - 05.2024
Teaching Assistant
Building Child and Family Initiatives (BCFI)
07.2022 - 07.2022
Bachelor of Arts - Financial Planning
Arizona State University
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