Austin Gibson
Saint Paul
Summary
Organized and motivated individual eager to utilize strong time management and organizational skills across diverse settings. Seeking entry-level opportunities to further develop abilities while contributing to company growth. Experienced as a Tire Technician at Costco Wholesale and as a front desk assistant in a residence hall, bringing strong customer service, communication, and organizational skills. Proven ability to work in fast-paced environments; team-oriented, safety-focused, reliable, and dependable.
Overview
3
3
years of professional experience
Work History
Front Desk Manager
University of Saint Thomas
Saint Paul
09.2025 - Current
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Responded to and resolved guest issues or complaints.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Built and maintained productive relationships with employees to foster a collaborative work environment.
- Facilitated communication between departments for seamless service delivery.
- Managed daily front desk operations and staff scheduling.
Tire Technician
Costco
Maplewood
05.2023 - 05.2024
- Inspected tires for damage and wear before installation.
- Installed and balanced tires on customer vehicles efficiently.
- Operated tire-changing machines and tools safely and effectively.
- Assisted team members with tire inventory management and restocking.
- Provided advice to customers regarding proper maintenance of their vehicle's tires.
Education
BBA - Operations And Supply Chain Management
University of St. Thomas
Saint Paul, MN05-2028
High School Diploma -
White Bear Lake
White Bear Lake, MN06-2025
Skills
- Customer service
- Effective communication
- Problem resolution
- Team collaboration
- Team leadership
- Analytical thinking
Timeline
Front Desk Manager
University of Saint Thomas
09.2025 - Current
Tire Technician
Costco
05.2023 - 05.2024
BBA - Operations And Supply Chain Management
University of St. Thomas
High School Diploma -
White Bear Lake