Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Austin Giovinazzi

Austin Giovinazzi

Glassboro,NJ

Summary

Accomplished Project Manager with a proven track record at Joffe Door & Millwork, excelling in project planning, scheduling, and construction management. Demonstrated expertise in fostering customer relations and solving complex problems, ensuring project success and client satisfaction. Skilled in coordinating cross-functional teams and achieving goals with precision and efficiency.

Overview

10
10
years of professional experience

Work History

Project Manager

Joffe Door & Millwork
08.2020 - Current
  • Worked extensively in single-family, townhomes, and multi-family residential projects.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Finish Carpenter

May Cabinets Inc
01.2016 - 08.2020
  • Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
  • Achieved customer satisfaction through precise alignment of doors, cabinetry, and built-in furniture installations.
  • Studied specifications in building plans to determine dimensions and materials required.
  • Collaborated with other carpenters, journeymen and supervisors to complete projects.
  • Maintained a safe working environment by adhering to industry best practices and following safety guidelines during all aspects of finish carpentry projects.

Customer Service Associate

Wawa
09.2014 - 05.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Education

High School Diploma -

Cumberland Christain School
Vineland, NJ
06.2015

Skills

  • Project Management
  • Project Planning
  • Project Scheduling
  • Schedule Management
  • Project Recovery
  • Customer Relations

  • Advanced problem solving
  • Data review
  • Presentations
  • Construction management
  • Client rapport
  • Commercial construction experience

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Project Manager

Joffe Door & Millwork
08.2020 - Current

Finish Carpenter

May Cabinets Inc
01.2016 - 08.2020

Customer Service Associate

Wawa
09.2014 - 05.2016

High School Diploma -

Cumberland Christain School
Austin Giovinazzi