Motivated Associate with professional demeanor and determined nature. Skilled at providing exceptional service, quickly resolving problems, and consistently seeking ways to maximize customer satisfaction.
Overview
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Certification
Work History
Appliance Repair Technician
Samsung Electronics
Repaired, adjusted, or installed all types of electric or gas household appliances, such as refrigerators, washers, dryers, ovens, dishwashers, and microwaves.
Maintained service records of all repairs performed on customer's appliances.
Inspected, tested, and repaired electrical components of appliances.
Dispatcher
Air Conditioning Experts
Maintain and logged scheduled calls on Dispatch board, making sure all calls scheduled appropriately and updating customers on technician's ETA.
Created daily reports detailing response times, call volumes, and other pertinent information.
Stock Associate
Home Depot
Maintained accurate inventory records by regularly performing stock counts and audits.
Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
Server
Abbots Bar & Grill
Responded efficiently to guest inquiries and complaints in a professional manner.
Provided excellent customer service to ensure satisfaction.
Maintained records of transactions made during shift as required by law or company policy.