Austin Griggs
Duluth,GA
Summary
Motivated Associate with professional demeanor and determined nature. Skilled at providing exceptional service, quickly resolving problems, and consistently seeking ways to maximize customer satisfaction.
Overview
1
1
Certification
Work History
Appliance Repair Technician
Samsung Electronics
- Repaired, adjusted, or installed all types of electric or gas household appliances, such as refrigerators, washers, dryers, ovens, dishwashers, and microwaves.
- Maintained service records of all repairs performed on customer's appliances.
- Inspected, tested, and repaired electrical components of appliances.
Dispatcher
Air Conditioning Experts
- Maintain and logged scheduled calls on Dispatch board, making sure all calls scheduled appropriately and updating customers on technician's ETA.
- Created daily reports detailing response times, call volumes, and other pertinent information.
Stock Associate
Home Depot
- Maintained accurate inventory records by regularly performing stock counts and audits.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
Server
Abbots Bar & Grill
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during shift as required by law or company policy.
Education
Information Technology -
Strayer University
08.2019
High School Diploma -
Duluth High School
05.2015
Skills
- Detail Oriented
- Team Player
- Customer Relationship Management
- Problem-Solving
- Critical thinker
- Stress Tolerance
- Quick Learner
- Adjusting routes
- Organizational Skills
- Diagnosing problems
- Managing schedules
- Handyman
- Low Voltage
- Mechanical Aptitude
- Blueprint Reading
- Schematics
- Electrical understanding
- Multimeter usage
- Appliance maintenance
Certification
- EPA 608 Universal
Timeline
Appliance Repair Technician
Samsung Electronics
Dispatcher
Air Conditioning Experts
Stock Associate
Home Depot
Server
Abbots Bar & Grill
Information Technology -
Strayer University
High School Diploma -
Duluth High School