- Road Trips
- Backpacking and Hiking
- Health & Fitness
- Playing sports
- Volunteering
- Surfing
- Running
- Music
Austin Grimes
Summary
Experienced with managing front-of-house operations and guest services. Utilizes excellent customer service skills to ensure welcoming and efficient dining experience. Track record of effective communication and problem-solving in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Front of House Team Member
Taco Mama
11.2024 - 03.2025
- Welcomed customers upon entry
- Processed orders efficiently at register
- Maintained pristine eating environment
- Delivered food to customers promptly
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Assembly Worker
Custom Metal Designs Inc.
05.2019 - 08.2024
- Fabricated parts for machinery, ensuring accuracy and functionality
- Transported wood pallets utilizing forklift
- Compiled work orders for assembly shop
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
Front of House Team Member
4 Rivers Smokehouse
05.2021 - 08.2023
- Ensured facility hygiene by cleaning tables and sweeping floors.
Removed trash regularly to maintain cleanliness.
Performed essential cleaning duties to support overall operations. - Delivered food efficiently to customers
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Education
High School Diploma -
The First Academy
Orlando, FL05.2024
Business Management
Samford University
Birmingham, AL05.2025
Business Management
The University of Central Florida
Orlando, FL05.2028
Skills
- Team leadership
- Effective communication
- Conflict mediation
- Strategic problem-solving
- Event coordination
- Flexibility and resilience
- Machine operation
- Time Management
- Money handling
- Greeting guests
- Order taking
- Cleanliness
Interests
Timeline
Front of House Team Member
Taco Mama
11.2024 - 03.2025
Front of House Team Member
4 Rivers Smokehouse
05.2021 - 08.2023
Assembly Worker
Custom Metal Designs Inc.
05.2019 - 08.2024
High School Diploma -
The First Academy
Business Management
Samford University
Business Management
The University of Central Florida
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