Austin Guerra
Clarksville,TN
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leverages DME expertise to manage job functions. Excellent communicator with focus on results. . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Durable Medical Equipment Lead Technician
Elite Sports Medicine
03.2022 - Current
- Performed complex installations, calibrations, and adjustments on various types of medical equipment and software to guarantee accuracy and dependability.
- Improved patient care by providing timely and accurate maintenance of durable medical equipment.
- Played an integral role in the successful completion of departmental audits by providing accurate records, documentation.
- Collaborated with healthcare providers to ensure optimal functionality of durable medical equipment for patients'' needs.
- Contributed to cost savings initiatives by identifying opportunities for repair rather than replacement of damaged or malfunctioning equipment.
- Developed strong professional relationships with vendors and suppliers for expedited delivery of replacement parts or accessories needed during repair activities, minimizing downtime for patients relying on essential medical devices.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Prevented complications by closely monitoring patients'' conditions after surgery or injury, reporting any changes or concerns to supervising physician immediately.
- Supported physicians in providing high-quality care by accurately measuring, fitting, and adjusting orthopedic appliances as needed.
Injury Prevention Specialist
Progressive Health
08.2021 - 03.2022
- Leveraged data analysis tools to identify trends in workplace accidents, using this information to develop targeted interventions aimed at reducing injury rates.
- Worked closely with human resources departments on hiring practices that prioritized candidates with strong safety records or certifications in relevant fields.
- Improved employee adherence to safety protocols through educational workshops and hands-on demonstrations.
- Evaluated equipment and machinery for safe operation, ensuring proper maintenance procedures were followed consistently.
- Reduced workplace injuries by implementing safety training programs and conducting regular evaluations.
- Increased worker awareness of potential hazards through the creation of engaging safety materials and presentations.
- Established a robust communication system between management teams and workers regarding safety initiatives, fostering a sense of shared responsibility among all staff members.
Sales Associate
KBI Medical
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Durable Medical Equipment Technician
Elite Sports Medicine And Orthopaedic
04.2017 - 06.2021
- Fitting and educating DME for patients prior to surgery, as well as, in clinic
- Train new employees on how to correctly put on braces, casts, and splints
- Audit daily and monthly DME usage and orders that are in placed in the EMR
- Audit Hyaluronic Acid (HA) injections usage for inventory shrink
- Assist in the OR with splinting, casting and fitting braces
- Educating patients on DME
Physical Therapy Technician
Elite Sports Medicine And Orthopaedic
04.2014 - 04.2017
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Collaborated with physical therapists to develop individualized care plans tailored to each patient''s specific needs and goals.
- Improved patient outcomes by consistently implementing prescribed physical therapy treatments and exercises.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Educated patients and families on exercises and proper body mechanics.
Education
Bachelor of Science - Exercise Science
Austin Peay State University
Clarksville, TN05.2015
Skills
- Splinting and Casting
- Data Analysis
- Inventory System Maintenance
- Inventory Control
- Equipment Maintenance
- Relationship Building
- Team Training
- Vendor Rapport
- Customer Service
- Project Management
- Cost Control
Certification
- CPR Certified
Timeline
Durable Medical Equipment Lead Technician
Elite Sports Medicine
03.2022 - Current
Injury Prevention Specialist
Progressive Health
08.2021 - 03.2022
Sales Associate
KBI Medical
06.2021 - 08.2021
Durable Medical Equipment Technician
Elite Sports Medicine And Orthopaedic
04.2017 - 06.2021
Physical Therapy Technician
Elite Sports Medicine And Orthopaedic
04.2014 - 04.2017
Bachelor of Science - Exercise Science
Austin Peay State University
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