Prepared food items following safety and sanitation standards.
Operated cash register and handled customer transactions efficiently.
Organized and restocked supplies to support operations and team productivity.
Interacted pleasantly with guests to deliver quality customer service.
Kept restaurant lobby, front counter, kitchen, and restrooms neat and clean throughout shift.
Assisted customers with menu selections and dietary restrictions.
Served meals to customers in a friendly and courteous manner.
Shift Leader
Firehouse Subs
Tualatin, Oregon
05.2020 - 02.2024
Supervised daily operations and ensured compliance with safety standards.
Trained staff on customer service techniques and product knowledge.
Managed inventory levels and coordinated stock replenishment efforts.
Resolved customer complaints and maintained a positive store environment.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Checked orders for quality and completeness.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Evaluated employee performance, delivering individualized feedback and praise.
Legal Assistant
Youd Law
Salem, Oregon
08.2018 - 01.2020
Managed incoming calls, directing inquiries to appropriate legal staff efficiently.
Scheduled appointments, coordinating calendars for attorneys and clients effectively.
Processed legal documents, maintaining organization and adherence to firm protocols.
Performed data entry into case management systems for accurate record-keeping.
Supported legal staff with administrative tasks, fostering smooth daily operations in the office.