DAQIAH Cheek
Cranford
Summary
Motivated and dependable team player with diverse experience. Known for strong communication, leadership, and problem-solving skills, with a proven ability to adapt, stay professional under pressure, and consistently deliver quality work. Committed to teamwork, reliability, and maintaining a positive, productive work environment and attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy’s
Clark
11.2024 - 04.2025
- Prepared food items according to Wendy's quality standards and procedures.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders and resolved any inquiries efficiently.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new crew members on operational procedures and safety practices.
- Handled cash transactions accurately and operated the point-of-sale system effectively.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
Dietary Aide
Virtua Hospital
Camden
07.2022 - 10.2023
- Prepared nutritious meals following dietary guidelines and patient needs.
- Assisted kitchen staff in food preparation and service operations.
- Maintained cleanliness and organization of kitchen and dining areas.
- Provided exceptional customer service during meal service interactions with patients.
- Set up trays and food service carts to deliver food to residents.
- Treated patients and team members with dignity and respect.
- Prepared and served meals according to dietary guidelines.
- Engaged with residents to provide positive and enriching experiences.
- Assisted patients with special needs to eat meals, providing kindness and patience.
Call Center Representative
Rythm&soul
Cherry Hill
05.2021 - 06.2022
- Resolved customer complaints by providing effective solutions and support.
- Handled customer inquiries across multiple channels including phone and email.
- Documented customer interactions in the CRM system for future reference.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Warehouse Receiving Clerk
Amazon Fulfillment Center
Staten Island
09.2019 - 06.2020
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
- Troubleshoot problems
- Ensure product meets quality requirements
- Received and inspected incoming shipments for accuracy and quality.
- Organized warehouse inventory using handheld scanners and tracking systems.
- Assisted in loading and unloading trucks efficiently and safely.
- Maintained cleanliness of receiving area to ensure safety and compliance.
- Collaborated with team members to prioritize workflow during peak hours.
- Trained new employees on receiving processes and warehouse protocols.
Education
Associate of Science - Nursing
UCNJ
Cranford, NJ05-2028
DIPLOMA -
Willingboro High School
Willingboro, NJ06-2019
Skills
- Organizational skills
- Restaurant experience
- Warehouse experience
- Hospitality
- Host/hostess experience
- Phone etiquette
- Guest services
- Patient care
- Customer service
- Team collaboration
- Inventory management
- Effective communication
- Time management
- Problem resolution
- Assertiveness
- Resilience and persistence
- Leadership qualities
- Task prioritization
- Willingness to learn
- Complex Problem-solving
- Attention to detail
- Diversity awareness
- Self-discipline
- Multitasking and organization
- Quality assurance
- Hospitality service expertise
Certification
Driver's License
<Enter your own>
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Crew Member
Wendy’s
11.2024 - 04.2025
Dietary Aide
Virtua Hospital
07.2022 - 10.2023
Call Center Representative
Rythm&soul
05.2021 - 06.2022
Warehouse Receiving Clerk
Amazon Fulfillment Center
09.2019 - 06.2020
Associate of Science - Nursing
UCNJ
DIPLOMA -
Willingboro High School