Austin Hardin
Euless,TX
Summary
Dynamic manager with a proven track record at Jasons Deli, excelling in team leadership and operations management. Successfully trained and developed a motivated team of 15-25, enhancing customer satisfaction and driving repeat business. Expert in inventory management and conflict resolution, consistently achieving performance goals in a high-volume environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Jasons Deli
Fort Worth
04.2022 - 09.2025
- Supervised daily operations including front-of-house and kitchen staff, ensuring high standards of food quality, service, and cleanliness.
- Trained, scheduled, and managed a team of 15–25 employees to meet performance and service goals.
- Resolved customer concerns professionally, maintaining strong guest satisfaction and repeat business.
- Assisted with hiring, onboarding, and performance evaluations to build a reliable, motivated team.
- Monitored inventory, placed orders, and managed food and labor costs to maximize efficiency and profitability.
- Coordinated high-volume catering requests incorporating sudden adjustments.
Staff Member
Jasons Deli
Fort Worth, TX
07.2018 - 04.2022
- Delivered excellent customer service by greeting guests, taking orders, and ensuring a welcoming dining experience.
- Maintained cleanliness and organization of front-of-house and kitchen areas in accordance with health and safety standards.
- Handled POS transactions and assisted with restocking supplies
Education
High School Diploma -
Coronado High School
Lubbock, TX05.2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Goal setting
- Relationship building
- Operations management
- Shift scheduling
- Conflict resolution
- Employee onboarding
- Inventory management
Certification
Food safety certification
Timeline
Manager
Jasons Deli
04.2022 - 09.2025
Staff Member
Jasons Deli
07.2018 - 04.2022
High School Diploma -
Coronado High School