Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Hi, I’m
Austin Holland
Burleson,TX
Summary
Overview
4
years of professional experience
Work History
Airsoft CQB
Retail Sales Associate
12.2019 - Current
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Homeschooling
University Overview
Skills
- Loss Prevention
- Regulatory Compliance
- Display Setup
- Customer Service
- Money Handling
- Order Processing
- Teamwork
- Teamwork and Collaboration
- POS System Operation
- Problem-Solving
- Store Opening and Closing
- Product Recommendations
- Stocking and Receiving
- Customer Needs Assessment
- Customer Assistance
- POS System Operations
- Time Management
- Phone etiquette
- Positive attitude
Timeline
Retail Sales Associate
Airsoft CQB
12.2019 - Current
Homeschooling