Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Austin Ingram

Ingrams Property Management and Handyman Services Llc
Altha,FL
Austin Ingram

Work Preference

Job Search Status:

Open to work

Desired start date:

Open to discussion

Desired Job Title

Owner/OperatorTechnicianFirefighter

Work Type

Full Time

Location Preference

On-Site

Location:

Altha, FL

Open to relocation:

Yes

Important To Me

Career advancement
2027
years of professional experience

Dynamic operations manager with a proven track record at Ingrams Property Management, enhancing customer satisfaction through exceptional service and effective relationship management. Skilled in cost management and equipment operation, I consistently optimize workflows, resulting in increased project profitability and streamlined processes. Dependable and results-driven, I excel in fostering team collaboration and achieving operational excellence.

Work History

Owner/Operator

5 Years 6 Months
Ingrams Property Management and Handyman Services Llc | 02.2021 - Current
  • Managed property maintenance schedules to ensure timely completion of repairs and services.
  • Coordinated handyman services, optimizing workflow for maximum efficiency and client satisfaction.
  • Developed strong relationships with clients to understand their needs and provide tailored solutions.
  • Trained and mentored new staff on company procedures and best practices in property management.
  • Implemented cost-effective strategies for material procurement, enhancing project profitability.
  • Conducted regular quality inspections to uphold service standards and address issues proactively.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Lead Technician

1 Year
Noon’s Home Improvements | 08.2023 - 08.2024
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained and mentored junior technicians on installation and techniques.
  • Conducted regular inspections of work sites, identifying areas for improvement and maintaining high service levels.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Operated heavy machinery and tools to support construction activities.
  • Followed safety protocols to ensure compliance with industry regulations.
  • Assisted in the layout and framing of structures, ensuring accuracy.
  • Collaborated with team members to complete projects efficiently and effectively.
  • Conducted site clean-up and organization to maintain a safe working environment.
  • Mentored junior workers on proper tool usage and safety procedures.
  • Improved workflow processes by suggesting enhancements to project planning.
  • Utilized hammers, saws, squares, levels, and fastening devices.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Operated power equipment to move materials and promote job efficiency.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Implemented innovative construction techniques, enhancing overall project quality.
  • Streamlined procurement process for materials, expediting project start times.
  • Oversaw daily site operations, ensuring all tasks were completed according to plan.
  • Managed inventory of construction materials, minimizing waste and reducing costs.
  • Led team in high-pressure environments to meet strict deadlines, ensuring project completion on time.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Installed drywall, siding and other structural components.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Mixed and poured concrete for variety of projects.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Worked on sites, installing roofs and other exterior components.
  • Helped with door and window installations.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Helped with erecting scaffolding and ladders.
  • Adapted to rapidly changing weather conditions and schedules, ensuring project continuity and efficiency.
  • Conducted comprehensive site evaluations before project initiation, identifying potential challenges early.

Technician

1 Year
Main St Property | 08.2022 - 08.2023
  • Conducted routine maintenance and repairs on various property systems to ensure functionality.
  • Diagnosed issues in plumbing systems, implementing effective solutions promptly.
  • Collaborated with team members to enhance service delivery in property management tasks.
  • Trained junior technicians on safety protocols and operational procedures, fostering skill development.
  • Streamlined workflow processes by identifying inefficiencies and recommending improvements.
  • Managed inventory of tools and supplies, ensuring availability for maintenance tasks at all times.
  • Participated in emergency response efforts, addressing urgent repair needs efficiently to minimize downtime.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Worked with diverse types of weather and ground conditions.

Lead Technician

3 Years
Jerry Gause Skirting and Moble Home Repair | 06.2018 - 06.2021
  • Managed inventory levels of tools and materials, reducing waste through effective procurement strategies.
  • Implemented process improvements that enhanced operational efficiency and reduced project turnaround times.
  • Resolved customer inquiries promptly, fostering strong relationships and ensuring satisfaction with home improvement projects.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Tested systems, noting issues and completing preventive maintenance.

Firefighter

4 Years 1 Month
GDC | 02.2014 - 03.2018
  • Responded to emergency calls, executing firefighting techniques and rescue operations efficiently.
  • Conducted routine inspections of equipment and fire apparatus, ensuring operational readiness at all times.
  • Collaborated with team members during training exercises to enhance firefighting skills and safety protocols.
  • Assisted in community outreach programs, educating the public on fire safety and prevention strategies.
  • Operated specialized firefighting equipment, including hoses, ladders, and thermal imaging devices effectively.
  • Monitored hazardous materials incidents, coordinating containment efforts to protect public health and safety.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Led post-incident analyses to evaluate response effectiveness and implement continuous improvement measures.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Reduced property damage from fires with quick and strategic firefighting tactics.
  • Engaged in continuous professional development through advanced firefighting and rescue training courses.
  • Provided immediate medical attention to victims at emergency scenes, ensuring swift stabilization before hospital transport.
  • Implemented fitness program for fire station, boosting physical readiness and team morale.
  • Streamlined maintenance and readiness of firefighting equipment, ensuring optimal performance during calls.
  • Trained new recruits in fire suppression techniques, improving team efficiency and readiness.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Assisted with regular maintenance of firefighting equipment.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.

Technician Apprentice

1 Year
Mowery Elevators | 10.2012 - 10.2013
  • Assisted technicians in installing and maintaining elevator systems, ensuring safety standards were met.
  • Learned to operate tools and equipment necessary for elevator repairs and maintenance tasks.
  • Supported team in troubleshooting mechanical issues to improve system performance and reliability.
  • Collaborated with senior technicians to develop skills in diagnosing electrical and hydraulic systems.
  • Participated in safety training sessions, enhancing knowledge of workplace safety protocols and procedures.
  • Helped organize inventory of parts and supplies, contributing to efficient workflow processes.
  • Adapted quickly to new tasks, demonstrating flexibility in fast-paced work environments.
  • Minimized errors during installations by meticulously following established guidelines for assembling, wiring, and calibrating equipment.
  • Reduced equipment downtime by conducting regular preventative maintenance and identifying potential issues before they escalated.
  • Demonstrated adaptability and flexibility under pressure by quickly adjusting to changes in project scope, timeline, or client requirements.
  • Improved overall system performance by assisting in the installation, configuration, and testing of new hardware components.
  • Increased customer satisfaction by responding promptly to service requests and providing thorough explanations upon job completion.
  • Exceeded project deadlines consistently with effective time management skills while juggling multiple assignments simultaneously.
  • Contributed to a safe working environment by following company safety protocols and reporting any hazards or violations observed.
  • Followed all standard safety practices to avoid accidents as per company regulations.
  • Achieved timely completion of assigned projects by collaborating with team members and utilizing strong organizational skills.
  • Attended training offered by company to keep updated on new methods and improve skills.
  • Enhanced system functionality by performing routine maintenance and troubleshooting tasks.
  • Assisted senior technicians with complex repairs, gaining valuable hands-on experience in advanced troubleshooting techniques.
  • Replaced and installed new machinery, equipment and parts.
  • Expanded technical skill set by actively seeking opportunities to work on various types of equipment and systems, gaining experience in diverse industrial settings.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.

Pipefitter

11 Months
Eastern Shipbuilding Group | 01.2012 - 12.2012
  • Fabricated and installed piping systems according to blueprints and specifications.
  • Interpreted technical drawings to ensure precise measurements and alignments.
  • Utilized tools such as pipe wrenches, cutters, and welding equipment effectively.
  • Collaborated with team members to troubleshoot system issues and implement solutions.
  • Conducted regular inspections to maintain compliance with safety regulations.
  • Streamlined workflow processes to enhance efficiency in project completion timelines.
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Threaded pipes using piping machines.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
  • Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
  • Promoted a safe work environment by adhering to company safety policies and procedures at all times during pipefitting operations.
  • Installed new systems and connected piping to existing components by welding, bolting and threading.
  • Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
  • Contributed to overall company success by maintaining a strong work ethic, adaptability, and commitment to delivering exceptional service on all projects undertaken.
  • Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
  • Utilized specialized tools and equipment for precise pipefitting processes, ensuring optimal results for each project.
  • Contributed to successful project outcomes by working closely with plumbers, steamfitters, and welders on diverse job sites.
  • Optimized material usage by accurately measuring and calculating required materials for each project, minimizing waste.
  • Increased efficiency by collaborating with team members to install, assemble and repair piping systems in various construction projects.
  • Supported fellow team members in their tasks, fostering a collaborative work environment that prioritized both safety and efficiency.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Used clamps and brackets to attach pipes to walls, structures, and fixtures.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Filled pipe systems with water and air to determine location of leaks.
  • Measured, threaded, and cut materials to correct angles.
  • Prevented project delays, skillfully navigating last-minute changes to designs or schedules with adaptability.
  • Reduced material waste by accurately measuring and planning pipe routes, contributing to cost savings.

Technician

1 Year 4 Months
ATM Concepts | 05.2010 - 09.2011
  • Installed/swaped bank equipment safes, bulletproof glass, vac systems, drawers, alarms and security systems usually over night so the banks didn’t have to be closed during business hrs
  • Installed new vaults, underground vac systems and all other bank equipment at new builds
  • Installed and swapped ATMs

Shop Assistant

Callaway’s Custom Cabinets | 2006 - 2009

• Cut and prepped pieces for cabinets

• Built cabinets

• Sanded cabinets to prepare for paint

• Painted cabinets

• Installed cabinets

• Cleaned and organized shop

Education

No Degree - Welding

Southern Crescent Technical College | Griffin, GA

Skills

Operations management
Hiring
Business planning
Personnel management
Operations oversight
Relationship management
Cost management
Strong work ethic
Dependable and reliable
Customer service
Equipment operation
Mechanical tools
Attention to detail
Heavy lifting
Basic maintenance

Timeline

Lead Technician

Noon’s Home Improvements
08.2023 - 08.2024Read More

Technician

Main St Property
08.2022 - 08.2023Read More

Owner/Operator

Ingrams Property Management and Handyman Services Llc
02.2021 - CurrentRead More

Lead Technician

Jerry Gause Skirting and Moble Home Repair
06.2018 - 06.2021Read More

Firefighter

GDC
02.2014 - 03.2018Read More

Technician Apprentice

Mowery Elevators
10.2012 - 10.2013Read More

Pipefitter

Eastern Shipbuilding Group
01.2012 - 12.2012Read More

Technician

ATM Concepts
05.2010 - 09.2011Read More

Shop Assistant

Callaway’s Custom Cabinets
2006 - 2009Read More

Southern Crescent Technical College

No Degree from Welding
Read More
Austin Ingram