Austin Isbell
Hoover,AL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Personal Banker I
Cadence Bank
05.2024 - Current
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Processed deposits, withdrawals and ACH transfers accurately.
- Welcomed customers and helped determine their needs.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
Office Manager
ABI Motors
03.2020 - 05.2024
- Assisted in processing of titles and sales paperwork.
- Assisted with auction preparation and catalogs for sales employees.
- Collected payments and regularly completed company deposits.
- Managed and aided employees to promote optimal productivity.
- Operated telephones to assist auction employees with inquiries as well as fielding and resolving customer complains both on call and in person.
- Maintained general office management duties on a day-to-day basis.
Education
Bachelor of Science - Business Administration
The University of Alabama
Tuscaloosa, AL05.2023
Associate of Applied Science - General Studies
Shelton State Community College
Tuscaloosa, AL05.2021
Skills
- MS Office
- Account Maintenance
- Customer Service
- Customer Satisfaction
- Adaptability
- Excellent Written and Oral Communication
- Problem Solving
- Effective Time Management
- Rapport Building
- Positive Attitude
Timeline
Personal Banker I
Cadence Bank
05.2024 - Current
Office Manager
ABI Motors
03.2020 - 05.2024
Bachelor of Science - Business Administration
The University of Alabama
Associate of Applied Science - General Studies
Shelton State Community College