Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bar Manager/Shift Supervisor
Patrick Douds Irish Pub
04.2023 - 11.2024
Company Overview: Upscale Irish Pub with craft cocktails and traditional food
Weekly inventory and liquor order
Maintaining happy bar rail while not neglecting service tickets
Checking side work and running reports for all servers and other bartenders
Handling all front of house shift reports/cash
Maintaining balanced drawer and detailed list of voids and comps
Stocking and inventory daily
Responsible for daily cash drop of all front of house employees
Upscale Irish Pub with craft cocktails and traditional food
Wedding and special event bartender
Yacht Club Of Mackinac Island
04.2021 - 10.2024
Company Overview: Private Club
Provide quick and tasty cocktails to all guests
Private dinner service for all club members once a week
Knowledge of traditional cocktails and wine
Private Club
Bartender
Firewood
12.2023 - 03.2024
Company Overview: Rustic-chic eatery for wood-fired steaks & meats, plus seafood, alongside craft cocktails & wine
Offering elegant bar service
Crafting old school and modern cocktails
Bar table service
Coursing meals and offering Amuse-bouche
Rustic-chic eatery for wood-fired steaks & meats, plus seafood, alongside craft cocktails & wine
Bartender
Pour House@Bourbon
12.2022 - 03.2023
Company Overview: 24/7 high volume bar on Bourbon Street
High volume bar service for bar crawls and bachelorette parties
Maintain organized and clean bar under high stress
Serving groups of 20-60 people all at once
Required knowledge of many different popular shots
24/7 high volume bar on Bourbon Street
Floor Manager/Lead Server
Yankee Rebel Tavern
06.2021 - 09.2022
Company Overview: Steak & Seafood
Ensure smooth flow of restaurant and bar
Assign sections and side work
Personally serve high profile tables
Approve all comps/voids and provide explanation
Steak & Seafood
Server
Royal Street Cafe, Deer Valley
01.2021 - 04.2021
Company Overview: Upscale dining, Ski in Ski out
Provide timely, friendly and knowledgeable service to all guests
Upscale dining, Ski in Ski out
Server
501 On Main
12.2020 - 04.2021
Company Overview: Restaurant with GF and Vegan options
Provide knowledgeable menu recommendations
Quick and efficient food and bottle service
Personally served majority all dinner reservations
Restaurant with GF and Vegan options
Server
Mary's Bistro
06.2020 - 09.2020
Company Overview: Drafthouse
Coordinated liquor orders with local distributors to facilitate deliveries in a timely fashion
Served patrons drink orders from bar, delivered accompaniments and condiments from service bar
Drafthouse
Server
Seabiscuit Café
06.2017 - 09.2019
Company Overview: Café
Aided with liquor management by taking weekly inventory and placing orders
Maintained table setting by removing courses, replacing utensils, replenishing water glasses
Café
Server
Slopeside Lounge at Boyne Highlands
12.2018 - 04.2019
Company Overview: Ski Resort
Provided service for banquet events, regular dining hours and buffet offerings
Explained the chef's specialties, identified beverage pairings, and answered food preparation questions
Ski Resort
Host | Reservations
Vertical Detroit
01.2017 - 04.2017
Company Overview: Wine Bar
Organized nightly seating charts with reservations and requested accommodations
Oversaw coat check, take out services, and other special needs
Wine Bar
Server
Fishbone's
01.2017 - 04.2017
Communicated proper allergy precautions to help food and beverage selections
Presented ordered choices in a prompt and efficient manner
Busser | Expo | Runner | Server
Pink Pony
06.2010 - 09.2016
Company Overview: Bar & Grill
Ensured a steady flow of orders from the waiters to the kitchen
Checked dishes prior to table delivery for temperature, presentation and accuracy
Handled complaints from patrons to maintain the restaurant's reputation and standards
Bar & Grill
Runner
Truluck's
12.2015 - 04.2016
Company Overview: Steak & Crab House
Garnished dishes with proper and fresh garnishment
Performed expo set up, running side work and closing duties
Maintained awareness of ticket times and reported any issues to the chef and/or leadership
Steak & Crab House
Education
High School Diploma -
Mackinac Island Public School
Mackinac Island, MI
01-2012
Skills
Team leadership
Problem-solving
Staff training
Customer service
Conflict resolution
Health codes compliance
Inventory management
Bar management
Responsible alcohol service
Vendor relationship management
Certification
360 Training State of Utah Food and Alcohol handling permits
State of Louisiana Alcohol Server permit
State of Michigan ServSafe Food Handler
Michigan Responsible Beverage Server Training
Timeline
Bartender
Firewood
12.2023 - 03.2024
Bar Manager/Shift Supervisor
Patrick Douds Irish Pub
04.2023 - 11.2024
Bartender
Pour House@Bourbon
12.2022 - 03.2023
Floor Manager/Lead Server
Yankee Rebel Tavern
06.2021 - 09.2022
Wedding and special event bartender
Yacht Club Of Mackinac Island
04.2021 - 10.2024
Server
Royal Street Cafe, Deer Valley
01.2021 - 04.2021
Server
501 On Main
12.2020 - 04.2021
Server
Mary's Bistro
06.2020 - 09.2020
Server
Slopeside Lounge at Boyne Highlands
12.2018 - 04.2019
Server
Seabiscuit Café
06.2017 - 09.2019
Host | Reservations
Vertical Detroit
01.2017 - 04.2017
Server
Fishbone's
01.2017 - 04.2017
Runner
Truluck's
12.2015 - 04.2016
Busser | Expo | Runner | Server
Pink Pony
06.2010 - 09.2016
360 Training State of Utah Food and Alcohol handling permits
State of Louisiana Alcohol Server permit
State of Michigan ServSafe Food Handler
Michigan Responsible Beverage Server Training
High School Diploma -
Mackinac Island Public School
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