Austin Jay
Coral Springs,FL
Summary
Dynamic and results-oriented Business Development Director with over 4 years of experience in driving revenue growth, market expansion, and developing high-performing teams. Demonstrated expertise in executing business development strategies, forging strong relationships with key stakeholders, and identifying new opportunities for growth. Adept in negotiating and closing complex deals, as well as designing and implementing innovative marketing strategies that significantly improve profitability. Proven success in delivering strategic plans, building and leading efficient sales teams, and providing outstanding customer experiences. Committed to surpassing ambitious business goals and achieving measurable impacts on organizational performance.
Overview
9
9
years of professional experience
Work History
Marketing Director
OMNIS Building Technologies
05.2023 - 10.2024
- Built strong relationships with industry professionals and influencers.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
- Created content and promotional materials to drive engagement and conversions.
- Optimized digital marketing efforts for increased online presence and customer engagement.
Director of Business Operations
BARWIS Methods
11.2022 - 05.2023
- Championed process improvement initiatives that led to significant cost reductions and improved service quality for customers.
- Increased overall business efficiency by streamlining operational processes and implementing cost-saving measures.
- Led efforts to identify potential risks within business operations, developing contingency plans to minimize disruptions and ensure continuity.
- Established clear performance metrics for employees at various levels within the organization, driving accountability and excellence across all functions.
Front Desk Manager
BARWIS Methods
02.2020 - 11.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Kept accounts in balance and ran daily reports to verify totals.
Cashier
CVS Pharmacy
05.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Pro Shop Attendant
Eagle Trace Country Club
01.2016 - 05.2019
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
Education
Bachelor of Science - Business Marketing
Florida Atlantic Univeristy
Boca Raton, FL11-2022
Bachelor of Arts - Business Administration
Valencia College
Orlando, FL07-2020
Skills
- Networking
- Digital Marketing
- Strategic Planning
- Project Planning
- Project Management
- Sales expertise
- Staff Management
- Communications expertise
- Direct Mail Marketing
Accomplishments
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Marketing Director
OMNIS Building Technologies
05.2023 - 10.2024
Director of Business Operations
BARWIS Methods
11.2022 - 05.2023
Front Desk Manager
BARWIS Methods
02.2020 - 11.2022
Cashier
CVS Pharmacy
05.2019 - 01.2021
Pro Shop Attendant
Eagle Trace Country Club
01.2016 - 05.2019
Bachelor of Science - Business Marketing
Florida Atlantic Univeristy
Bachelor of Arts - Business Administration
Valencia College
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