Austin Jenkins
Blue and Gold
INDIANAPOLIS,IN
1
Certification
6
years of professional experience
Dependable Assistant General Manager and Custodian with experience leading teams, resolving issues quickly, and maintaining high service standards. Known for strong customer service, clean and sanitary facilities, and consistent follow-through on safety, scheduling, and daily priorities.
Work History
Custodian
1 Year 6 Months- Cleaned floors, restrooms, and common areas to maintain safe, sanitary facilities.
- Operated custodial equipment to complete routine cleaning and waste removal tasks.
- Inspected facilities for maintenance issues and reported concerns promptly.
- Replenished restroom supplies and managed custodial inventory for daily operations.
- Assisted with setup and teardown for events and facility activities.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users' convenience.
Assistant General Manager
4 Years 4 Months- Supervised daily restaurant operations, ensuring consistent service, food quality, and speed of service standards.
- Managed shift staffing, scheduling, and labor controls to align coverage with sales trends and guest demand.
- Trained crew members and shift leaders on service procedures, food safety, and performance expectations.
- Monitored inventory levels, ordering, and stock rotation to support product availability and reduce waste.
- Reinforced cash handling, deposit procedures, and point-of-sale accuracy across front-of-house operations.
- Resolved guest concerns promptly, maintaining service recovery standards and customer satisfaction.
- Ensured compliance with health, safety, and brand standards through consistent audits and team accountability.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
Education
High School Diploma
Skills
Cleaning and sanitizing
Independent work
Reliability
Customer service
Inventory management
Team collaboration
Self-motivated
Responsible and dependable
Certification
- Certified Assistant manager, Arbys - 2020-2024
Timeline
Custodian
Blue and Gold
05.2025 - CurrentRead More
Assistant General Manager
Arbys Resturant
06.2020 - 10.2024Read More
Decatur Central Highschool
High School Diploma
Read More