Austin Jordan
Lakeland
Summary
Dynamic Front Service Clerk with proven expertise at Publix Supermarkets Store, excelling in customer engagement and conflict management. Successfully resolved guest complaints, enhancing satisfaction. Strong with problem-solving and maintaining a high-volume environment, demonstrating hard work and exceptional listening skills to meet diverse customer needs.
Overview
1
1
year of professional experience
Work History
Front Service Clerk
Publix Supermarkets Store
05.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance.
- Reported facility and room maintenance problems to appropriate personnel for immediate action.
- Advised guests about available products and services to meet individual needs.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
Education
Currently in High School -
McKeel Academy Of Technology
Lakeland, FL05-2026
Skills
- Customer engagement
- Conflict management
- Problem-solving skills
- Store cleaning
- Hard Working
- Listening skills
Accomplishments
- 4 Year state qualifier for high school cross country.
Timeline
Front Service Clerk
Publix Supermarkets Store
05.2024 - Current
Currently in High School -
McKeel Academy Of Technology