Austin Joyal
Piqua
Summary
Results driven sales leader with a proven track record of increasing revenue, developing high performing teams, and driving operational excellence. Experienced in sales management, recruiting, coaching, business development, and customer acquisition. Successfully supervised over 30 sales representatives while delivering substantial year-over-year growth in revenue, sales volume, and customer value. Recognized for building strong teams, improving performance metrics, and creating sustainable business growth through strategic leadership and accountability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Sales Leader
TruGreen Lawn Care
2022.07 - Current
- Averaged more than 20 full-program sales per week.
- Generated over 1,000 completed sales during final year in role (8 months)
- Consistently exceeded sales targets and performance expectations.
- Assisted with onboarding, mentoring, and coaching new sales representatives.
- Developed strong customer relationships resulting in high close rates and customer satisfaction.
Branch Sales Manager
TruGreen Lawn Care
2024.08 - 2025.08
- Increased annual revenue by 24% growing from $730,000 to $907,000 year-over-year.
- Improved overall sales production by 215 sales units year-over-year.
- Increased bundled service penetration by 50% year-over-year.
- Improved credit card capture rate by 22% year-over-year.
- Increased net average sales value by 15% year-over-year.
- Recruited, trained, and developed sales representatives through structured coaching and performance management.
- Utilized KPI-driven leadership practices to improve accountability and branch performance.
- Led strategic initiatives focused on customer growth, retention, and profitability.
Crew Lead/ Sales & Project Coordinator
Luckey Masonry & Chimney Services
2019.01 - 2022.06
- Led crews performing masonry restoration, chimney repairs, and fireplace system installations.
- Conducted chimney inspections and safety evaluations
- Sold wood-burning inserts, freestanding stoves, fireplace relining systems, and stainless steel chimney liners.
- Prepared estimates, project proposals, and customer recommendations.
- Coordinated project scheduling, materials, and job execution
- Maintained responsibility for jobsite safety, workmanship quality, and project profitability.
Education
High School Diploma -
Piqua High School
Piqua, OHSkills
- Customer engagement
- Team management
- Sales presentations
- KPI Management
- Consultative selling
- Account Growth
- Closing and negotiating
- Lead generation
- Goal setting and accountability
- Public Speaking
- Conflict resolution
- Client retention
- CRM systems
- Sales forecasting
- Data Analysis & reporting
Accomplishments
- Ranked #1 in all of ohio for Bundle percentage and Prepay Percentage in the ohio market, leading all ohio branch sales teams in customer value optimization and recurring revenue performance.
Certification
- CDCA Preliminary Certification in the State of Ohio
Timeline
Branch Sales Manager
TruGreen Lawn Care
2024.08 - 2025.08
Field Sales Leader
TruGreen Lawn Care
2022.07 - Current
Crew Lead/ Sales & Project Coordinator
Luckey Masonry & Chimney Services
2019.01 - 2022.06
High School Diploma -
Piqua High School