AUSTIN J. WILLIAMS
Summary
Dedicated and detail-oriented professional seeking a position where I can apply my experience in customer service, organization, and teamwork to contribute to a fast-paced and results-driven environment. Eager to continue building skills in logistics, management, and workplace efficiency while supporting company goals.
Overview
6
6
years of professional experience
Work History
Machine Operator
Ken's Foods
McDonough, GA
01.2026 - 06.2026
- Operated and maintained production machinery to ensure efficient and safe operation.
- Monitored equipment performance, identifying issues and implementing corrective actions promptly.
- Trained new team members on machine operation protocols and safety standards.
- Collaborated with quality control teams to uphold product standards and reduce defects.
- Adjusted machinery settings based on production requirements, optimizing workflow efficiency.
- Conducted regular equipment inspections, performing preventive maintenance to minimize downtime.
- Streamlined production processes by suggesting improvements based on operational observations.
General Merchandise Associate
Target
McDonough, GA
08.2023 - 11.2025
- Partner with Asset Protection to identify and minimize store theft.
- Maintain organized, stocked shelves in multiple departments to ensure a positive guest experience.
- Process freight, manage backstock, and execute planograms and merchandising displays.
- Use Target’s digital tools to manage inventory and fulfill online orders efficiently.
- Support team success by training new hires and ensuring compliance with safety and store policies.
Barista
Starbucks
05.2023 - 08.2024
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations and customer areas.
- Assisted customers with menu selections, providing product knowledge and recommendations.
- Trained new baristas on operational procedures and customer service standards.
- Monitored inventory levels, ensuring timely restocking of supplies and ingredients.
- Implemented process improvements to enhance workflow efficiency during peak hours.
Sales Representative
Rue 21
Atlanta, GA
06.2022 - 07.2023
- Delivered excellent customer service by assisting with product selections and purchases.
- Operated registers, handled transactions accurately, and maintained clean, appealing displays.
- Supported daily sales goals by upselling and promoting store promotions.
Customer Service Representative
Superior Insurance Services
Atlanta, GA
06.2021 - 06.2022
- Managed incoming phone calls, directed clients to appropriate departments, and resolved inquiries.
- Assisted in client data entry, record maintenance, and office organization.
- Represented the company at local marketing events to promote insurance services.
- Warehouse Power Tool Operation (Pallet Jacks, Hand Trucks, Electric Pallet Lifts)
File Clerk
Hathor Strategic Consulting, Inc.
Atlanta, GA
06.2020 - 09.2020
- Organized and maintained filing systems to improve workflow efficiency.
- Coordinated digital and physical file storage, ensuring confidentiality and accessibility.
- Assisted team members in document retrieval and management for client projects.
Education
Bachelor of Science -
Georgia State University
Atlanta, GA05-2027
Skills
- Customer Service
- Sales & Merchandising
- Team Collaboration
- Inventory Management
- Organization
- Problem Solving
- Time Management
- Leadership
- POS & Inventory Software (MyDevice, Salesforce)
- Strong Interpersonal Communication
Community Involvement
Decatur Cooperative Ministry Volunteer, Decatur, GA, 2020-21: Assisted with intake and support services for individuals and families experiencing homelessness, Helped distribute food, clothing, and hygiene kits to community members in need, Supported fundraising and, donation drives through sorting, packaging, and outreach, Welcomed clients and provided clear information about available resources and services, Collaborated with staff and volunteers to maintain a safe, respectful, and organized environment, Participated in community outreach events to raise awareness about local support programs
Timeline
Machine Operator
Ken's Foods
01.2026 - 06.2026
General Merchandise Associate
Target
08.2023 - 11.2025
Barista
Starbucks
05.2023 - 08.2024
Sales Representative
Rue 21
06.2022 - 07.2023
Customer Service Representative
Superior Insurance Services
06.2021 - 06.2022
File Clerk
Hathor Strategic Consulting, Inc.
06.2020 - 09.2020
Bachelor of Science -
Georgia State University