Austin Karamanos

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
• Evaluated systems according to predetermined checklist and noted issues.
• Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
• Provide highest quality of support to customers to get system running efficiently.
• Read schematic and troubleshoot problems
• Type universal in refrigeration
• Knowing proper safety protocols

Installing systems

Provided customer with best quality installs

Showing and providing knowledge informations to customers

• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Explained diagnostic findings to customers and outlined repair or service options.
• Inspected equipment to diagnose operational issues.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.