Austin King
Roanoke,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a career driven position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
The Booster Box
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with hundreds of customers a day to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Wesleyan Ambassador
Virginia Wesleyan College
03.2023 - 09.2023
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Served as organization ambassador at various charity events, promoting mission and values.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Collaborated with local media outlets to generate positive press coverage for key initiatives and events.
Sales Associate
Navy Exchange
10.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
BBA - Accounting/Marketing
Virginia Wesleyan University
Virginia Beach05.2025
Skills
- Payment Processing
- Client Account Management
- Product Sales
- Contract Preparation
- Promotional Support
- Customer Needs Assessment
- Upselling
- Time Management
- Client Service
- Inventory Tracking
- Outgoing Personality
- Exceptional Customer Service
Certification
Certified Forklift operator
Certified in Excel, and Word
Timeline
Sales Associate
The Booster Box
05.2023 - Current
Wesleyan Ambassador
Virginia Wesleyan College
03.2023 - 09.2023
Sales Associate
Navy Exchange
10.2021 - 10.2022
BBA - Accounting/Marketing
Virginia Wesleyan University