Austin Kobs
Rome,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Walmart
Rome, GA
03.2020 - 04.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face.
- Assisted with customer requests and answered questions to improve satisfaction.
Intern
Middle Flint Behavioral Healthcare
Americus, GA
06.2018 - 12.2018
- Inventory management
- Aiding patients with essential items
- Helped with computer support
- Worked with team members to promote great customer service and pleasant work environment.
- Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
Education
Technical Degree - Computer And Information Sciences
South Georgia Technical College
Americus, GA06-2018
Skills
- Teamwork and Collaboration
- Analytical Thinking
- Customer Service
- Information Security
- Microsoft Office
- Order Fulfillment
- High-energy attitude
Timeline
Customer Service Representative
Walmart
03.2020 - 04.2024
Intern
Middle Flint Behavioral Healthcare
06.2018 - 12.2018
Technical Degree - Computer And Information Sciences
South Georgia Technical College