Austin Kroll
Sheboygan
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
La Quinta Inn & Suites In
Sheboygan
03.2025 - Current
- Greeted guests and provided exceptional customer service at front desk.
- Managed reservations and checked in/out guests efficiently.
- Handled guest inquiries and resolved issues promptly.
- Processed payments and maintained accurate billing records.
- Monitored lobby area for cleanliness and safety standards.
- Trained new staff on front desk procedures and customer service protocols.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
Temp Worker
QPS
Sheboygan
03.2022 - 07.2023
- Operated machinery for various production tasks in fast-paced environments.
- Maintained cleanliness and organization of work areas throughout the shift.
- Assisted team members with loading and unloading materials efficiently.
- Followed safety protocols to ensure a secure working environment for all staff.
- Collaborated with coworkers to meet daily production targets consistently.
- Adapted to changing tasks and priorities based on operational needs.
- Completed data entry tasks within specified timeframes.
Desk Clerk
Piggly Wiggly Midwest
Sheboygan
03.2021 - 05.2022
- Coordinated communication between departments to ensure smooth service delivery.
- Resolved customer complaints by identifying issues and offering appropriate solutions.
- Managed incoming calls, responding to inquiries and directing calls to appropriate departments or personnel.
- Performed administrative duties such as filing paperwork, data entry, creating reports .
- Provided excellent customer service by addressing inquiries promptly and efficiently.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Die Caster
Nemak
Sheboygan
02.2018 - 04.2019
- Earned reputation for good attendance and hard work.
- Performed routine preventative maintenance and upkeep of all production equipment to maximize efficiency and minimize downtime.
- Adjusted daily work procedures to meet schedules and maintain product quality standards.
- Checked casting equipment at beginning of each shift to verify proper machine functionality and resolve any identified malfunctions.
- Read specifications for each assignment to properly setup machines, determine appropriate times and prepare correct temperature settings.
Sandwich Artist
Subway
Sheboygan
03.2015 - 02.2018
- Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
- Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
- Completed efficient store closing procedures each day.
- Prepared food items such as deli and hot sandwiches to meet customer specifications.
- Assisted customers, including answering questions and preparing orders.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Education
Associate of Science - Business Managment
Lakeland University
Cleveland, WI 08.2025 - 08.2025
High School Diploma -
Central High School
Sheboygan, WI06.2015
Skills
- Materials handling
- Casting machine setup
- Team building
- Team management
- Communications
- Sandwich artistry
- Kitchen cleanliness and organization
- Food handling and sanitization
- Guest service
- Problem resolution
- Customer service
- Payment processing
- Conflict resolution
- Communication coordination
- Team collaboration
- Time management
- Problem solving
- Attention to detail
Timeline
Associate of Science - Business Managment
Lakeland University
08.2025 - 08.2025
Front Desk Receptionist
La Quinta Inn & Suites In
03.2025 - Current
Temp Worker
QPS
03.2022 - 07.2023
Desk Clerk
Piggly Wiggly Midwest
03.2021 - 05.2022
Die Caster
Nemak
02.2018 - 04.2019
Sandwich Artist
Subway
03.2015 - 02.2018
High School Diploma -
Central High School