Bonnie Martin
Palmdale,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
Front Desk
08.2016 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled assignments independently with good judgement and critical thinking skills.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
Clerk/Cashier/Stocker
Stater Bros Markets Inc.
10.2006 - 08.2019
- Effective use of cash register and properly completing transactions, Processing product exchanges and returns as well as assisting with customer requests and inquiries.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card, and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
Education
High school diploma -
Pearblossom Private School
Pearblossom, CASkills
- RF scanner
- Office Administration
- Distribution center
- Sales
- Google Suite
- Data entry
- Inventory Control
- Customer service
- Assembly
- Hand tools
- Reach truck
- Mechanical knowledge
- Computer skills
- Merchandising
- Quality control
- Cash register
- Accounting
- Pastry experience
- Phone etiquette
- Administrative Experience
- Warehouse experience
- Materials handling
- Office management
- Manufacturing
- Front Desk Clerk
- English
- Microsoft Excel
- Cash handling
- Organizational skills
- Microsoft Outlook
- Office experience
- Communication skills
- Word processing
- Computer literacy
- Windows
Timeline
Front Desk Receptionist
Front Desk
08.2016 - Current
Clerk/Cashier/Stocker
Stater Bros Markets Inc.
10.2006 - 08.2019
High school diploma -
Pearblossom Private School
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