Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Austin Lowman

Waverly,Ohio

Summary

Committed and hardworking individual that strives to be the best in any field of work presented. Versatile, ranging from managing and handling money to manual labor and basic training in Public Safety. Retains knowledge of processing Money Service transactions, team leading, and bookkeeping. Passionate about using the knowledge acquired throughout the Public Safety program to guide me in any future job opportunity in the field of Public Safety. Overall a diligent and responsible individual that strives to better themselves in reaching new goals with each new day.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Money Service Clerk/Supervisor

Kroger
07.2022 - Current
  • Completed transactions such as Money Orders, Money Transfers, Bill Pay, Check Cashing, and Cashier Transactions.
  • Provided excellent customer care by responding to requests, assisting with product selection, and providing a helpful experience to all customers.
  • Worked flexible schedules and extra shifts as needed to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Collected and calculated all cash, reports, and data at the end of shifts to ensure correctness and accuracy through each period.
  • Solved problems for my fellow employees throughout each shift.
  • Fixed multiple technological issues with equipment in order to give customers the quickest and most efficient visit to the store.
  • Supervised and led the Front-End department to success throughout each shift.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Reduced customer complaints by effectively addressing and resolving issues as they arose.
  • Cross-trained and provided backup support for organizational leadership.
  • Calculated correct order totals, updated accounts, and maintained detailed records.

Loader

Rural King
12.2018 - 12.2018
  • Assisted customers throughout the store to give them the most efficient visit possible.
  • Loaded merchandise into customers vehicles at the end of their visit to the store.
  • Stocked shelves to ensure customers had access to all product available.
  • Assisted in unloading trucks of store merchandise.
  • Collected carts from the parking lot to ensure customers had access to carts at all times.
  • Ensured I always provided the best customer service to each customer throughout their visit.

Volunteer Laborer

Family Owned Company
01.2016 - 08.2022
  • Worked alongside team to accomplish work goals according to schedule.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleared brush and trees from clients' properties.
  • Maintained multiple acres of property for multiple customers,
  • Learned new skills in home improvement and landscaping.


Education

High School Diploma - Public Safety

Pike County Career Technology Center
Piketon, OH
05.2021

Skills

  • Customer Service
  • Cash Management
  • Excellent Time Management
  • Team Leading
  • Problem Solving
  • Landscaping
  • Safety awareness
  • Willingness to learn
  • First Aid Certified
  • Safety Regulations
  • Basic Law Enforcement/ Public Safety
  • Firearm Safety

Accomplishments

  • Completed the Public Safety Program at Pike County CTC as top in the program.
  • Dedicated myself to completing and earning each certification offered in the Public Safety program.
  • Progressed from a Courtesy Clerk to a Money Service Clerk in a matter of months at Kroger.

Certification

  • CPR, AED, and Basic First- Aid Certification
  • Police One Academy Program Certifications
  • Basic Firearm Safety Certification
  • Basic Corrections Training Certification
  • 43MC Criminal Justice Certification.
  • OSHA 10 Hour General Industry Course Certification.
  • Completed the following FEMA certifications:
  • Active Shooter: What You Can Do
  • Introduction to Incident Command System, ICS-100
  • Introduction to the National Incident Management System
  • Introduction to National Response Framework
  • Basic Incident Command System for Initial Response
  • Crowd Control- Chemical Agent Training Certification

Timeline

Money Service Clerk/Supervisor

Kroger
07.2022 - Current

Loader

Rural King
12.2018 - 12.2018

Volunteer Laborer

Family Owned Company
01.2016 - 08.2022

High School Diploma - Public Safety

Pike County Career Technology Center

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Austin Lowman