Austin Lozano
Lubbock,TX
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment, as well as Hardworking and enthusiastic worker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
4
4
years of professional experience
Work History
Steamer
The Traveling Lobster
06.2020 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Camp Counselor
Neighborhood House
06.2019 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Implemented rules and regulations to enforce discipline and compliance.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
Grocery Clerk
IGA Grocery Store
12.2021 - 04.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Education
Bachelor of Science - Computational Science
Texas Tech University
Lubbock, TX05.2027
High School Diploma -
Bangor High School
Bangor, ME06.2023
Skills
- Proper Storage Procedures
- Safe Food Handling Practices
- Customer Needs Assessments
- Food Service Team Development
- Critical Thinking
- Collaborative Relationships
- Active Listening
- Customer Satisfaction
- Time Management
- Staff Management
Timeline
Grocery Clerk
IGA Grocery Store
12.2021 - 04.2023
Steamer
The Traveling Lobster
06.2020 - 08.2023
Camp Counselor
Neighborhood House
06.2019 - 08.2023
Bachelor of Science - Computational Science
Texas Tech University
High School Diploma -
Bangor High School