AUSTIN LUKE ASHLEY
Riverview,USA
Summary
Ambitious and self-driven Direct Sales Representative with demonstrated success in door-to-door sales and customer acquisition. Excels at building rapport quickly, overcoming objections, and turning opportunities into closed sales. Recognized for persistence, adaptability, and determination. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Direct Sales Representative
Comcast
Plymouth, MI
06.2025 - Current
- Manage a self-directed daily schedule, including territory planning, lead tracking, and follow-ups.
- Maintain in-depth knowledge of product offerings, promotions, and competitor services to position value effectively.
- Build rapport quickly with prospects to establish trust and overcome objections in a competitive sales environment.
- Demonstrate strong resilience and persistence in high-rejection environments while maintaining a positive attitude.
Rental Manager
Ryder
Taylor, MI
05.2023 - 09.2024
- Managed the largest fleet of rental trucks in my business district.
- Tracked and scheduled more than 130 units for timely maintenance and repairs.
- Established and adopted long lasting relationships with local businesses to generate more rental business.
- Implemented new communication strategies to help streamline the rental process.
- Provided exceptional customer service through timely responses.
- Stayed in contact with over 200 current and potential customers every month.
Sales Associate
Orange Theory Fitness
Grosse Pointe Woods, MI
03.2022 - 11.2022
- Acquired extensive knowledge on the products and service we provided and benefits.
- Provided members with excellent customer service, adapting to each individual situation.
- Averaged more than 50% of premium memberships amongst new members.
- Met and exceeded monthly membership quotas.
- Utilized promotions in order to sell the most memberships throughout the Summer months.
- Updated inventory records regularly using store management software.
Canvasser
Certified Home Improvement
Garden City, MI
06.2014 - 10.2017
- Gathered contact details from potential leads and clients for follow-up.
- Knocked on doors and engaged with potential customers to gather information and promote products or services.
- Walked through neighborhoods for several hours each day, maintaining high level of energy and enthusiasm.
- Conducted market research by collecting data about customer preferences, needs, and demographics.
Education
Bachelor of Business Administration - Marketing
Eastern Michigan University
Ypsilanti12-2021
Skills
- CRM/CSM software proficiency
- Problem-solving
- Self motivation
- Team building
- B2B sales and customer service
- Effective communication
- Prospecting and telemarketing
- Scheduling
- Data analytics
- Customer acquisition
- Door-to-door sales experience
AWARDS
Recipient of the 2023 Ryder Voice of the Customer award for outstanding customer service., Ryder Branch of the Month for three months consecutively., Back to back Employee of the month at Orangetheory Fitness.
Timeline
Direct Sales Representative
Comcast
06.2025 - Current
Rental Manager
Ryder
05.2023 - 09.2024
Sales Associate
Orange Theory Fitness
03.2022 - 11.2022
Canvasser
Certified Home Improvement
06.2014 - 10.2017
Bachelor of Business Administration - Marketing
Eastern Michigan University