Austin Mahnke
Sherman Oaks,CA
Summary
I have 17 years of hospitality experience, starting at 12 years old in my families Italian restaurant and deli. I have developed into a hardworking Restaurant Manager with 10 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Gorilla Pies
Valley Village, CA
01.2022 - Current
- Managed busy and highly popular restaurant with professional, well-trained staff.
- Maintain accurate inventories of food, supplies and equipment.
- Managed relationships with suppliers to ensure timely delivery of products.
- Recruited, trained and supervised staff members.
- Increased revenue through successful growth strategies.
- Developed marketing strategies that featured us on national news (CBS), Eater LA, LA Times, Infatuation, DoorDash News, and went viral on Instagram and Tik Tok.
Founder/Co-Owner (E-Commerce)
SoundCooler
Los Angeles, CA
06.2021 - Current
- Oversaw all aspects of operations including client and product aqusition, marketing, sales, customer service and finance.
- Developed and implemented a comprehensive business plan to launch the company.
- Negotiated contracts with clients for optimal pricing and sales structure.
Shift Manager
Kura Sushi
Los Angeles, CA
09.2021 - 01.2022
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Provided coaching and guidance to team members when necessary to improve performance.
Shift Manager
Eataly
Beverly Hills, CA
04.2019 - 09.2021
- Inspected work areas regularly for cleanliness and organization standards.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Studio Manager
Atlantic Records NOHO Studios
North Hollywood, CA
04.2019 - 03.2020
- Scheduled and assigned room that best fit the clients needs.
- Prepared and maintained recording equipment.
- Logged all recording hours and equipment use.
- Communicate with corporate offices, artist managers and A&Rs to ensure safe and efficient sessions.
- Delegated work to staff, setting priorities and goals.
Studio Manager
201X Recording Studios
Milwaukee, WI
02.2015 - 04.2019
- Collaborated with clients to understand needs and timelines, set project goals.
- Generated daily, weekly and monthly performance reports.
- Ensured compliance with industry standards and best practices in media production.
- Provided guidance on creative direction for projects as needed.
- Monitored daily operations within the studio environment.
Assistant General Manager
Panera Bread
Brookfield, WI
09.2013 - 07.2018
- Started as cashier and worked my way to AGM.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Motivated and led team members to work together to achieve targets.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor's degree in Applied Sciences -
Waukesha County Technical College
06.2018
High school diploma -
Brookfield East High School
05.2012
Skills
- Full and Quick Service Restaurant Background
- Inventory Control And Record Keeping
- Team Coordination
- Schedule Coordination
- Order Delivery Practices
- System Implementation
- Staff Development
- Employee Recruitment Expertise
- Staff Training
- Menu Engineering
Certification
- Food Handler Certification
- Bartender License
- ServSafe
- Driver's License
Languages
- English, Fluent
- Spanish, Intermediate
Affiliations
I love to build, fly and program drones, work on cars and motorcycles and write music.
Timeline
Restaurant General Manager
Gorilla Pies
01.2022 - Current
Shift Manager
Kura Sushi
09.2021 - 01.2022
Founder/Co-Owner (E-Commerce)
SoundCooler
06.2021 - Current
Shift Manager
Eataly
04.2019 - 09.2021
Studio Manager
Atlantic Records NOHO Studios
04.2019 - 03.2020
Studio Manager
201X Recording Studios
02.2015 - 04.2019
Assistant General Manager
Panera Bread
09.2013 - 07.2018
Bachelor's degree in Applied Sciences -
Waukesha County Technical College
High school diploma -
Brookfield East High School