Jenniffer Robinson
Toronto
Summary
Dynamic Restaurant General Manager with a proven track record at Pizza Hut of SEK, enhancing service efficiency and customer satisfaction. Expert in operations management and inventory control, I successfully implemented training programs that boosted team performance and retention. Passionate about guest relations, I developed marketing strategies that significantly increased local brand awareness.
Overview
11
11
years of professional experience
Work History
Restaurant General Manager
Pizza Hut of SEK
Yates Center, KS
10.2023 - 12.2025
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Implemented training programs for staff, improving team performance and retention rates.
- Oversaw inventory management and supply chain logistics to reduce waste and optimize costs.
- Developed marketing strategies that increased local brand awareness and customer engagement.
2nd Assistant Manager
Casey's General Store
Yates Center, KS
02.2022 - 09.2023
- Assisted in managing daily operations, ensuring smooth store functionality and customer satisfaction.
- Supported inventory management by conducting regular stock checks and organizing merchandise displays.
- Trained new staff on store policies, procedures, and customer service standards to enhance team performance.
- Monitored cash handling processes, ensuring accuracy in transactions and adherence to financial protocols.
Fiberglass and Paint Repair Technician
Cobalt Boats
Neodesha, KS
10.2014 - 12.2018
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Implemented training programs for staff, improving team performance and retention rates.
- Oversaw inventory management and supply chain logistics to reduce waste and optimize costs.
- Developed marketing strategies that increased local brand awareness and customer engagement.
CNC Machine Operator
LMI Aerospace
Fredonia, KS
02.2019 - 08.2020
- Operated CNC machines to produce precision components according to specifications.
- Interpreted technical drawings and blueprints for accurate machining processes.
- Conducted routine maintenance on machinery to ensure optimal performance.
- Collaborated with team members to enhance workflow efficiency and reduce downtime.
- Properly loaded and unloaded materials in and out of machines.
- Inspected finished parts by checking for defects to meet quality standards.
Education
Accounting
Neosho County Community College
Chanute, KSGED -
Neosho County Community College
Chanute, KSSkills
- Operations management
- Inventory management
- Food safety
- Cost control
- Staff scheduling
- Computer knowledge
- Guest relations
- Purchasing
- Business management
- Food preparation
- POS system
- Service standards
- Inventory control and record keeping
- Passion for customer satisfaction
- Full service restaurant background
- Money handling
- Data entry
- Customer relations
- Reliability
- Mail handling
- Bookkeeping
- Cash Handling
Timeline
Restaurant General Manager
Pizza Hut of SEK
10.2023 - 12.2025
2nd Assistant Manager
Casey's General Store
02.2022 - 09.2023
CNC Machine Operator
LMI Aerospace
02.2019 - 08.2020
Fiberglass and Paint Repair Technician
Cobalt Boats
10.2014 - 12.2018
Accounting
Neosho County Community College
GED -
Neosho County Community College