Austin Maness
Future Student
Phoenix,AZ
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Courtesy Clerk
Fry's Food Stores
Glendale, AZ
12.2022 - 06.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Helped customers take merchandise out of store and loaded items into vehicles.
Store Associate
Einstein Bros. Bagels
Phoenix, AZ
10.2021 - 12.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases and and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Dish Machine Operator
IHOP
Peoria, AZ
02.2020 - 10.2021
- Followed supervisor instructions to complete tasks on time.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
High School Diploma -
Sandra Day O'Connor High School
Glendale, AZ 08.2019 - 05.2023
Skills
Customer Assistance
Bagging Procedures
Product Restocking
Complaint Resolution
Payment collection
Purchase assistance
Timeline
Courtesy Clerk
Fry's Food Stores
12.2022 - 06.2023
Store Associate
Einstein Bros. Bagels
10.2021 - 12.2022
Dish Machine Operator
IHOP
02.2020 - 10.2021
High School Diploma -
Sandra Day O'Connor High School
08.2019 - 05.2023