Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Austin Martell

Scottsdale,AZ

Summary

Professional with experience in customer service and conflict resolution, demonstrating effective communication skills in high-pressure environments. Provided guidance to junior team members, ensuring adherence to established procedures and quality standards. Maintained organized records and a clean workspace, contributing to operational efficiency. Adaptable and detail-oriented, capable of managing multiple tasks simultaneously while addressing customer inquiries and concerns. There is a 2 year gap between my current job and last job because I served a mission for my church in Santiago, Chile for 2 years.

Overview

5
5
years of professional experience

Work History

Cook

Trilogy Real Estate Group
Scottsdale
01.2025 - Current
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Resolved customer complaints regarding food quality or services provided.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Cashier

QuikTrip
San Antonio, Texas
06.2022 - 11.2022
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.

Cook

IHOP
San Antonio, Texas
04.2021 - 04.2022
  • Resolved customer complaints regarding food quality or services provided.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Cook

Sonic
San Antonio, Texas
04.2020 - 04.2021
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

  • Adhered to food safety standards when storing and preparing foods.
  • Organized storage areas for efficient usage of space.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Education

Criminology

Arizona State University
Tempe, AZ
01-2028

High School Diploma -

Smithson Valley High School
San Antonio, Texas
05-2022

Skills

  • Customer service
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Calm under pressure
  • Flexible and adaptable
  • Multitasking
  • Time management

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Cook

Trilogy Real Estate Group
01.2025 - Current

Cashier

QuikTrip
06.2022 - 11.2022

Cook

IHOP
04.2021 - 04.2022

Cook

Sonic
04.2020 - 04.2021

Criminology

Arizona State University

High School Diploma -

Smithson Valley High School
Austin Martell